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Thu, Sep 15, 2016

Online Peer Mediation Project

The Online Peer Mediation Platform (OPMP) is a project sponsored by the JAMS Foundation, currently managed by the National Association of Peer Program Professionals and previously managed by the Association for Conflict Resolution’s Education, Research and Training Section.

The project seeks to train and support middle and high school (and now some college-age) peer mediators who want to work in an online environment using video chat platforms to resolve conflict. Students get to practice mediation skills and over time the project intends to offer services to schools that don’t have their own in-house peer mediation team, or those who would prefer an outside mediator for certain cases.

Noteable Resources
The Project has collected a nice and growing set of peer mediation tools and curriculum resources. Check the Resources Menu on the OPMP site for their collection of standards, useful links, research on peer mediation effectiveness, policies and laws, resources (e.g. curricula and videos). Also of interest are several video recordings of simulated online peer mediation sessions.

An article by project partner Judy Tindall provides more background on the program and it’s progress as of early 2016.


Posted by: Bill Warters on 2016 09 15 | Filed under Conflict Resolution  Tech News  

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Tue, Sep 13, 2016

Ukrainian Dialogue Support Platform

The European Forum for International Mediation and Dialogue as developed an interesting project using technology to support the work of face-to-face dialogue facilitators working in the Ukraine. The project is online at  Here’s a description of the initiative from the developers:

The Ukraine Dialogue Support Platform is an online and in-country platform that helps Ukrainian dialogue actors connect with each other, understand their needs, and communicate with national actors and the international community, utilising interactive, modern dialogue technologies.

Our goal is to generate positive thinking to help transform the conflict that has affected Ukraine since 2013, utilising modern technologies and dialogue expertise. We connect Ukrainian dialogue experts with people at all levels of society, allowing for horizontal dialogue, and fostering exchange with the policy level and the international community. Ultimately, the platform helps define options for regional engagement, reform, and a way forward. We do this through an in-country project that supports
local dialogue efforts and an online platform that allows us to map, analyse and present the results of these efforts and expand their reach.


Posted by: Bill Warters on 2016 09 13 | Filed under Research Tools  Tech News  

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Mon, Jul 25, 2016

PeaceTech Lab’s Open Situation Room Exchange

The PeaceTech Lab, spun off from the U.S. Institute for Peace, has released a new conflict monitoring and situational awareness platform called the Open Situation Room Exchange or OSRx for short. The project provides regularly updated visualizations of a growing number of datasets that previously were too complicated for conflict intervenors to access in meaningful ways without a tech staff and a data analysis budget. Available views include a global overview and country specific views. A recent interview with Noel Dickover, technical director of global network strategies at PeaceTech Lab provides some background on the goals of the project.

Real-time information: The OSRx pulls in real-time information from both social media and news sources. For social media analytics, we use Crimson Hexagon’s powerful ForSight platform to build social media monitors capture the conversation around conflict, and then send the results via Application Programming Interface (API) to the OSRx. They apply the Global Database of Events, Language and Tone (GDELT) dataset for news analytics. Real-time information includes word clouds, topic wheels and line charts on social media volume and the instability of news coverage.

Structured Indices: The OSRx has incorporate a number of structured indices. These cover the gamut of topics including governance issues, risk of violence, economic concerns, education, gender and technology. Structured indices do not change often - they are usually updated yearly or quarterly.

Of particular interest for the more casual user is the social media monitoring of facebook and twitter for indicators of tension and instability and violence.


Posted by: Bill Warters on 2016 07 25 | Filed under Conflict Resolution  Research Tools  Tech News  

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Sun, Jul 12, 2015

Common Ground for Action online forums

The well established National Issues Forums sponsored by the Kettering Foundation are adding an exciting new online component. The new platform, called Common Ground for Action forums, has been in the works for a couple years as experienced NIF facilitators worked with NIF and the Kettering Foundation to build a user-friendly online space for issues deliberation. The new platform looks great and a broad range of issues are available for deliberation.

This video provides a look at the platform in action:

Available Deliberation Topics
America’s Energy Future: How Can We Take Charge?
America’s Future: What Should Our Budget Priorities Be?
Bullying: How Do We Prevent It?
The Changing World of Work: What Should We Ask of Higher Education?
The Future of Work: How Should We Prepare for the New Economy?
Health Care: How Can We Reduce Costs and Still Get the Care We Need?
How Can We Stop Mass Shootings in Our Communities? (Issue Advisory)
Immigration in America: How Do We Fix a System in Crisis?
Medicare and Medicaid: How Can We Afford Them?
Mentall Illness in America: How Do We Address a Growing Problem?
Political Fix: How Do We Get American Politics Back on Track?
Social Security: How Can We Afford It?


Posted by: Bill Warters on 2015 07 12 | Filed under Conflict Resolution  Tech News  

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Mon, Mar 16, 2015

ODR 2015 Conference Registration Now Open

Registration is now open for ODR2015, to be held in New York June 3-5, 2015. Hosted by Pace Law School and the National Center for Technology and Dispute Resolution and held at the Pace University campus in Manhattan. The annual Online Dispute Resolution conference moves to a new location each year. Last year in Silicon Valley the focus was heavily on technology. This year, scheduled for New York City, the focus will move to exploring ODR and the Law.  Keynote speakers include Richard Susskind, author of Tomorrow’s Lawyers, Internet pioneer and entrepreneur Esther Dyson, Modria Founder Colin Rule and Doc Searls, co-author of the Cluetrain Manifesto. Registration is limited and program information is accessible at


Posted by: Bill Warters on 2015 03 16 | Filed under Conflict Resolution  Tech News  

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Wed, Nov 05, 2014

Recent Presentations by Bill Warters

As may be obvious, I’ve been neglecting this blog for some time. For folks who are interested in keeping up with my work and current interests, I’d suggest following me on twitter at @bwarters and checking out my various presentation slides posted on


Posted by: Bill Warters on 2014 11 05 | Filed under Learning Objects  Tech News  

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Mon, Nov 04, 2013

ODR Cyberweek 2013 is Nov 4-8

Please join us for another exciting opportunity to explore the many facets of online dispute resolution (ODR). This year ODR Cyberweek will be happening during the first week of November, hosted by the ADRhub hosted by Creighton University. You can view the full schedule here.  If you register for the event (no cost), you’ll get daily emails with news about featured events and activities for the day. Cyberweek 2013 includes many live webinars (at least 2 per day), live demonstrations of tech platforms, moderated discussion forums on current topics of interest, simulations, contests (e-mediation and ethics), twitter chats, and more. There are activities all week in English, Spanish, Portuguese, and Italian. A pdf with an overview of the event structure and key activities is available here. Hope to see you online!


Posted by: Bill Warters on 2013 11 04 | Filed under Conflict Resolution  Tech News  

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Sat, Oct 26, 2013

Digital Attack Map

The new Digital Attack Map is a live data visualization of DDoS (distributed denial-of-service) attacks around the globe, built through a collaboration between Google Ideas and Arbor Networks. The tool surfaces anonymous attack traffic data to let users explore historic trends and find reports of outages happening on a given day. DDoS attacks are now common-place as bot-nets become available for rent as tools to attack websites groups disagree with. Distributed Denial of Service attacks can be used to make important online information unavailable to the world. Sites covering elections are brought down to influence their outcome, media sites are attacked to censor stories, and even businesses are taken offline.  The map is embeddable in other sites, as shown below.


Posted by: Bill Warters on 2013 10 26 | Filed under Tech News  

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Tue, May 07, 2013

Democracy is Us website launched

As a creative project developed in response to the Looking at Democracy Challenge, I recently launched a new website at If you like the project, I would appreciate your vote of encouragement. Voting for the Popular Choice Award runs from May 6-16, 2013. 

The project seeks to promote conflict resolution in education as a core foundation for democratic living. I had some fun with the design, developing a “parallax” side scrolling scene where a biker rides along the “pathway to democracy” passing various reminders of good practice. You can even swap bikes if you prefer a different ride than the initial high wheel bike. Also included is a timeline of examples of people-powered nonviolent actions for change and a calendar that lists information on world holidays, peacemaker birthdays and more. At the center of the site, however, are the videos showing a selection of good examples of conflict resolution education (broadly defined) being enacted in schools and communities. Also provided are some core resources should the viewer decide to try and implement some of these ideas where they are.

Here’s the entry description:

Democracy works best with an educated citizenry who have developed skills of conflict resolution, public engagement, and civility as part of their schooling experience. This proposal harkens back to the philosophy of education espoused by pragmatist John Dewey in his 1916 book Democracy in Education, while looking forward at the positive strides being made in conflict resolution skills development in education. Democracy can get us where we need to go, but it is human-powered. Making it work requires a proper education and the ability to work with others often unlike ourselves. However, by getting involved and engaging with others we can all look forward to an interesting and productive journey. Democracy is us! Ride on!

Also, please check out the prezi, embedded below, that I developed to explain the project’s focus.

I was hoping to include a bike riding game on the site, wherein the biker has to navigate some tricky terrain and avoid various obstacles to democratic practice, but I ran out of time, so I guess it will have to wait till after the contest wraps up in June when I’ll be free to make additional changes to the site. In any case, I do hope you like it and share the site with others. Ride on!


Posted by: Bill Warters on 2013 05 07 | Filed under Conflict Resolution  Fun Stuff  Learning Objects  Tech News  

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Mon, Mar 18, 2013

Connection Point Cross-Cultural Dialogues for Women

Peace by Peace is hosting a new Connection Point initiative that will be using facilitated video conversations using Google Hangouts to connect Arab and Muslim women with women from Western countries in a vibrant online community.

Women interested in serving as online facilitators should apply by March 22, 2013. Accepted applicants will receive training prior to the commencement of the online dialogues.

This program is based on a curriculum developed by Peace X Peace, with the intention of serving a growing community of global citizens who are interested in reaching a better understanding of conflict and ways to engage in peacebuilding, particularly when it comes to the relationship between Western women and Arab and Muslim women.

Screenshot of dialogue session in a google hangout


Posted by: Bill Warters on 2013 03 18 | Filed under Conflict Resolution  Tech News  

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Thu, Nov 22, 2012

Nice new Video from ODR Provider MODRIA

MODRIA, the Online Dispute Resolution service provider founded by my friend and colleague Colin Rule (former director of online dispute resolution for eBay and PayPal) was featured on TechCrunch this week. As part of the story, they have released a nice new promo video, viewable below. I like their use of the term “Fairness Engine” for the web. Sounds like something we really need.


Posted by: Bill Warters on 2012 11 22 | Filed under Conflict Resolution  Tech News  Videos  

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Thu, Oct 11, 2012

eMediation Student Competition set for Cyberweek 2012

An eMediation competition will be held during Cyberweek 2012, coordinated by Cornell University’s Scheinman Institute on Conflict Resolution, in conjunction with Modria Mediation Room. This opportunity will allow students to practice using the online dispute resolution platform Modria as they participate in simulated mediations. Students will need to register for this event (separately from Cyberweek) at this web address

Here’s a pdf flyer with more details: eMediation Competition Flyer


Posted by: Bill Warters on 2012 10 11 | Filed under Conflict Resolution  Learning Objects  Tech News  

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Wed, Sep 19, 2012

Search TV News via the Internet Archive

A new tool from the Internet Archive lets users search the closed caption text from more than 350,000 news broadcasts and then browse video clips from the found results. Pretty amazing stuff. What’s even more exciting is that new content is added within 24 hours of broadcast, letting users follow the current political season in a new way.

Here’s a link to a sample simple search on cyberbullying. You can narrow the search to specific broadcasters if you like. Comedy Central, Fox News, PBS and MSNBC are just a few of the choices available.

Way to go Internet Archive!


Posted by: Bill Warters on 2012 09 19 | Filed under Research Tools  Tech News  Videos  

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Sun, Sep 16, 2012

Slides and Resources from ACR 2012 Cyberbullying Workshop

Priscilla Prutzman from Creative Response to Conflict and I presented our workshop on Cyberbullying and Homophobia at the Association for Conflict Resolution annual conference in New Orleans on September 13, 2012. Our slides from the session can be downloaded here (a 6 mb pdf). The resource site I built for it is available over at at


Posted by: Bill Warters on 2012 09 16 | Filed under Conflict Resolution  Learning Objects  Tech News  

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Sat, Sep 08, 2012

Visualizing ADR/ODR call for submissions

ADR word cloud
Wanted: ODR/ADR-related Infographics, Mindmaps, Illustrated Terms of Art or other Creative Visualizations for display during Cyberweek 2012

Submission Deadline: October 26, 2012

Submission Procedure: Send contributions to .(JavaScript must be enabled to view this email address) with â??Visualizing ADR/ODRâ? in the subject line

Copy of call: Visualizing_ADR-ODR_Call.pdf

ODR Cyberweek 2012, a free online event exploring the application of dispute resolution techniques in online environments, will be held Monday October 29 - Friday November 2, 2012 at

This year, one strand of the conference will focus on the use of information visualization techniques to help build understanding of ADR/ODR core concepts and promote social engagement with ADR/ODR tools and techniques.  Also of interest is the use of visualization techniques in the waging of social conflict, for instance in social change and human rights campaigns, as exemplified at Finally, we are interested in examples of the use of visualizations when working with parties engaged in complex conflicts as a way to help them move closer to agreement or conflict resolution.

Students and faculty in ADR courses or training programs as well as ADR/ODR practitioners are invited to submit creative visualizations of ADR/ODR core concepts or infoActivism campaign designs for display in an online gallery that will be highlighted during the Cyberweek conference. We are seeking infographics, mindmaps, illustrated quotes, visually interesting explanations of ADR terms, annotated videos and any other brief creative animations or data visualizations of topics related to our theme.  ADR-related terms for possible illustration can be found at or other locations.  Illustrations of terms of art unique to online dispute resolution would be especially welcomed.

Creative Tools: A wealth of free online tools are now available to help in the creation of infographics and other creative media. We recommend, for instance or or or for infographics, and or or for creative presentation platforms, and for data visualizations.

Submissions for the Visualizing ADR/ODR Cyberweek gallery should be emailed to .(JavaScript must be enabled to view this email address) by Friday October 26th for inclusion prior to the opening of the Cyberweek conference. The format can be a pdf or image file or information on where to find embed codes for use within the online gallery. If you are part of a whole class of students that may contribute, letting Bill know in advance will be useful, as will grouping all the submissions in one email. Late submissions will still be accepted throughout the week for people inspired to contribute. While we don’t yet have any prizes to award (it could happen!), forum contributors will surely be appreciated for their creativity, courageousness and community spirit and the discussion and learning and portfolio development that ensues will benefit us all.

Registration for the free Cyberweek 2012 online conference is open. You may register at  Once registered, you will begin to receive more information as the schedule of events is finalized.


Posted by: Bill Warters on 2012 09 08 | Filed under Conflict Resolution  Tech News  

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