Sat, Jun 24, 2006

Conflict Management Resources for People Who Work with Volunteers

The UK’s Media Trust has updated their Voluntary Matters site to version 3, and they include a useful section on Conflict Management in the Volunteer Sector. Included are a number of sample case studies, and suggested activities and resources. Of particular interest is the Interactive Scenario putting you in the role of a manager in a busy campaigning organisation. A conflict between a staff member and long-term volunteer has been developing and you are invited to try out different responses to the problem and watch what develops. Other topics covered by the site include visioning, motivation, diversity, decision-making and risk management.

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