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Fri, Nov 26, 2010 Case Manager platform has developed an online mediation/arbitration case management tool that is now available for use. The service will cost $29/month or $299/year. You can try out the tool at no cost through the end of 2010. A tour of features provides a good walkthrough if you are thinking about giving it a try. The National Association For Community Mediation, a group that in the past has endorsed the use of several different case management tools, has come out in support of the product.



Posted by: Bill Warters on 2010 11 26 | Filed under Tech News  

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Wed, Nov 17, 2010

Spezify - a fascinating web search and browse tool

Spezify is a new research tool that leverages the many forms of media and communication that people use today. You enter a search term and Spezify queries a wide range of sources that includes images, web pages, video, real-time tweets, comments, blog posts, etc. and then displays them in an interactive montage that you can view and click on for more information. Here’s a link to a quick search on the term conflict. See screenshot below. Warning - you may get distracted from other tasks at hand as you explore the results.



Posted by: Bill Warters on 2010 11 17 | Filed under Research Tools  

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Fri, Nov 12, 2010

Tough Times, Tough Talk - new workplace research from the U.K.

The U.K.-based Centre for Effective Dispute Resolution conducted research on conflict in the workplace in September of 2010. The resulting guidebook and survey write-up can be found here.

Tough Times Tough TalkSome of the findings of 1000 people working in the UK:
- 59% of conflict happens within organisations
- When conflict first erupts, one in ten (11%) does nothing in response.
- 1 in 4 respondents (26%) indicated “change coupled with too little communication” as the biggest recent contributor to conflict in working life.
- Twice as many respondents (14%) enlisted the help of a neutral third party when conflict first arose, compared to those who approached their HR department (7%).
- 1 in 5 managers (20%) want to win in a conflict, whilst 1 in 4 respondents (26%) wish to avoid conflict altogether.
- 32% of women wish they could have avoided conflict compared to 19% of men.
- Rank-and-file staff (30%) were almost twice as likely to wish they could have avoided conflict compared to managers (18%).
- 42% of respondents cited lowered morale as the greatest casualty of conflict. 


Posted by: Bill Warters on 2010 11 12 | Filed under Conflict Resolution  

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Thu, Nov 11, 2010

Beyond the Bench: Conflict Management for PIs webinar with Howard Gadlin (Nov 17, 2010)

This is not a free event, but it might interest folks working on grant-funded research projects. It was organized by the Principal Investigators Association.

Conflict Management for Principal Investigators
Live Webinar on Nov 17 at 2:00 PM EST - 60 min

Conflict Management for PIs - Live Webinar
Prevent disputes and conflict from infecting your entire lab!

Gaining the trust and cooperation of your lab staff is a difficult task under even the best of circumstances. But as all-too-many PIs can attest, disputes with grad students can quickly spread like a nasty virus among your lab and destroy the delicate bonds you’ve worked hard to solidify.

Learn Directly from NIH Ombudsman and Director of Center for Cooperative Resolution

Dr. Howard Gadlin, Ombudsman and Director of the Center for Cooperative Resolution, at NIH, will give you detailed guidance, including examples and lessons learned, on navigating the thorny issues involved in these disputes. Dr. Gadlin will show you techniques to gain more cooperation from lab personnel, strengthen relationships, enjoy your research more and be more productive - all while decreasing your stress and gaining the respect of everyone you work with.


Posted by: Bill Warters on 2010 11 11 | Filed under Conflict Resolution  

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Wed, Nov 10, 2010

Special Issue of Academe on “The Conflicted University”

November-December Cover While much of my work has focused on interpersonal and intragroup conflict within higher education, there are other kinds of conflicts that also negatively impact on the climate and goals of the university. The American Association of University Professors (AAUP) has just published a special issue of their magazine Academe that focuses on conflicts of interest within higher education. The November-December 2010 expanded issue has the theme The Conflicted University. Here’s the description summary of what’s inside:

In this special issue, a group of internationally respected academics, science journalists, and other experts tackle what have become some of the thorniest issues facing higher education: corporate conflicts of interest, the chilling of scientific speech and academic freedom, and the urgent need to protect the integrity of scientific research.

From the BP oil spill debacle and ideological attacks on climate scientists and on student law clinics to the troubling influence of Big Agra, Big Tobacco, and Big Pharma at universities, the topics covered in the issue attest to the vulnerability of academia to both external influences and conflicts of interest.


Posted by: Bill Warters on 2010 11 10 | Filed under Conflict Resolution  

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Mon, Nov 01, 2010

EU Initiative for Peacebuilding Mediation Resources

imageThe European Union has an Initiative for Peacebuilding that includes a focus area on mediation and dialogue. This mediation group has released a dozen publications on mediation topics that may interest conflict intervenors.

They include lessons learned from specific mediation interventions as well as broader themes like the qualities of a good mediator and ways to include a focus on human rights within a mediation initiative.

The specific titles are listed below:

The European Union, transitional justice and peace mediation

Georgia?s Conflicts: What Role for the EU as Mediator?

What is a good mediator?: Personal insights on the essentials of a good mediator

Negotiating Peace in Indonesia: Prospects for Building Peace and Upholding Justice in Maluku and Aceh

Negotiating Peace in Nepal: Implications for Justice

Small steps, large hurdles: The EU?s role in promoting justice in peacemaking in the DRC

Engaging the EU in Mediation and Dialogue: Reflections and Recommendations

The Nagorno-Karabakh conflict: Lessons from the mediation efforts

Mediation and Dialogue: Official and Unofficial Strands

Perceptions of International Peace Mediation in the EU: A Needs Analysis

Evaluating Peace Mediation

The Private Diplomacy Survey 2008: Mapping of 14 Private Diplomacy Actors in Europe and America


Posted by: Bill Warters on 2010 11 01 | Filed under Conflict Resolution  

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