Fri, Feb 20, 2009
Mediation Pedagogy Conference - May 15-16, 2009 at Harvard
Just a quick note about an upcoming 2-day conference on teaching mediation. The Mediation Pedagogy Conference will happen May 15-16 at Harvard Law School. More information here.
Wed, Feb 18, 2009
Neighbourhood Mediation Kit from Queensland Australia
The Department of Justice and Attorney-General of Queensland have put together a nice 20-page Neighborhood Mediation Kit, available as a pdf (2.6 MB), that gives advice on how to approach a neighbor when you have a conflict, as well as explaining the mediation process. What is somewhat unique about the kit is that it contains a pre-mediation workbook designed to help a party get prepared for mediation.
Sun, Feb 08, 2009
Videos on Personal Harassment in the Workplace - Saskatchewan Working Well series
In 2007 the definition of workplace harassment in Saskatchewan’s Occupational Health and Safety Act was expanded beyond actions based on age, race, creed, etc. (prohibited grounds) to include a new category called personal harassment. The Saskatchewan Ministry of Advanced Education, Employment and Labour developed a program called Working Well that supports this expanded definition by focusing on eliminating personal harassment in the workplace.
As explained in the policy, personal harassment “is sometimes referred to as ‘bullying’. This includes any inappropriate conduct, comment, display, action or gesture by a person that:
* adversely affects a worker’s psychological or physical well being; and,
* the perpetrator knows or ought to reasonably know would cause the worker to be humiliated or intimidated.
Personal harassment must involve repeated conduct or a single, serious incident that causes a lasting harmful effect on the worker. Personal harassment may include:
* Verbal or written abuse or threats
* Insulting, derogatory or degrading comments, jokes or gestures
* Personal ridicule or malicious gossip
* Unjustifiable interference with another’s work or work sabotage
* Refusing to work or co-operate with others
* Interference with or vandalizing personal property”
The Ministry has released a series of short online videos and an Employers Guide and an Employee Brochure to assist workers and employers in understanding, identifying and addressing these kinds of problems. The clearly written text and well-acted videos provide a nice set of tools for employers and consultants.
The Four Videos, available in low and high quality versions, include:
Personal Harassment by a co-worker: Jennifer and Lorraine
Personal Harassment by a Customer: Todd and Christine
Personal Harassment by a Manager
Reasonable Managerial Action: Rick and Joe
Sun, Feb 01, 2009
Maria Volpe Interview Excerpt on mediating a student takeover
Maria Volpe has done a lot of important work in the conflict resolution in higher education sector. I think I first got to know her back when I was co-chair the first national conference on campus mediation in 1990. Maria attended the conference and talked about her work at John Jay college in New York. I included her materials on the use of town meetings on campus in one of my early online learning experiences that I called Resolve-it College (see student center area). So I was quite pleased this week to stumble across this Beyond Intractability interview excerpt where Maria talks about her experience mediating/facilitating the resolution of a student takeover of academic buildings that provided the blueprint for the town meeting design. You can hear the whole interview here as well. (Note: the clip about the takeover is the one labeled “Groundrules”)
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