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Mediating University Workplace Disputes: ADR in Unionized Universities

This 21-minute video introduces viewers to the use of mediation at the University of Hawaii Manoa campus. It follows a sample faculty/staff dispute through the process of initial complaints, referral by a department chair, intake by program staff and then mediation. Various campus officials endorse the use of mediation on this unionized campus, explaining how mediation fits into the broader dispute resolution system. The video was produced by the Program on Conflict Resolution at the University of Hawaii Manoa in 2001. The Program has since merged with the Matsunaga Institute for Peace and Conflict Resolution. A related working paper by Bruce Barnes provides more context for the work at the University of Hawaii during that period and makes the case for mediation within a unionized campus environment.