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Trainers Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest trainers working in our field.

Recently Released - Mediation-related

From Our Bookshelf

Title: Negotiating Environmental Agreements: How to Avoid Escalating Confrontation, Needless Costs, and Unnecessary Litigation

By: Susskind, Lawrence E.; Levy, Paul F.; Thomas-Larmer
Date: 2000
This book grows out of the authors' many years of practical experience, research, and teaching in the field of environmental dispute resolution. Since 1995, they have conducted semiannual seminars to provide business leaders and regulators with the skills to handle environmental negotiations more effectively. The authors' strategy is the "mutual gains approach," proven to produce fairer, more efficient, stable, and wiser results.
Publisher: Washington, D.C.: Island Press
Obtain From: Major bookstores

Title: Lessons from Analogical Reasoning in the Teaching of Negotiation

By: Gillespie, James J.; Thompson, Leigh L.; Loewenstein, Jeffrey
Date: 1999
After two decades of spectacular growth in negotiation research, teaching, and application, it is appropriate to pause and consider how negotiators learn, a strikingly fundamental but infrequently examined issue. In this report, the authors present some initial and on-going research and thinking on learning about negotiation skills, providing one view of the relationship between negotiation pedagogy and negotiation practice.
Publisher: Program on Negotiation at Harvard Law School

Title: Teaching Interpersonal Skills for Negotiation and for Life

By: Bordone, Robert
Date: 2000
This article describes the effects and results of students' participation in Harvard Law Negotiation Workshop's Interpersonal Skills Exercise. IPS helps students develop interpersonal skills they may have difficulty with. All aspects of the IPS are covered.
Publisher: Cambridge, MA: Harvard Law School
Pages: 377-385
ISBN/ISSN: 0748-4526
Obtain From: On-line at:

Title: Structure of Negotiation: An Alternative Model, The

By: Fisher, Roger
Date: 1986
This article looks at the structure of the international negotiation arena. It focuses on relationship issues, skill issues, issues of process, and the structure of the negotiation process.
Publisher: New York: Plenum Press
Pages: 233-236
ISBN/ISSN: Plenum Press, libraries

Title: Conflict Resolution in the Middle School

By: Kreidler, William J.
Date: 1997
This guide features 28 skill-building sections to help students address the conflicts that come with adolescence. Recent additions to the guide include seven implementation models; sections on creating a classroom for teaching conflict resolution, developing staff and parent support, and assessing student learning; an infusion section with includes math and science; and a section on adolescent development exploring gender and race.
Publisher: Educators for Social Responsibility
Pages: 384
Obtain From: Educators for Social Responsibility

Title: Labor Agreement Negotiations, 4th Edition

By: Hilgert, Raymond L.
Date: 1999
Intended for students in labor relations and collective bargaining courses. Presents simulation based on actual negotiations between management and collective bargaining teams, designed to help develop experience in the mechanics and processes of collective bargaining and the interpersonal skills required to engage in negotiations and confrontations with individuals and groups. Annotation c. Book News, Inc., Portland, OR
Publisher: Dame Publications
ISBN/ISSN: ISBN: 0873933834
Obtain From: Major booksellers and libraries.

Title: Manual on Nonviolence and Children, A

By: Judson, Stephania, ed.
Date: 1984
This book gives examples of games and techniques adults can use to teach children cooperation and other conflict resolution skills.
Publisher: Philadelphia: New Society Press
Pages: 152
ISBN/ISSN: ASIN: 086571035X
Obtain From: out of print, find in libraries

Title: Ready-To-Use Violence Prevention Skills Lessons & Activities for Elementary Students

By: Begun, Ruth Weltmann, ed.
Date: 1999
This book compiles lessons and activities for teachers to teach violence prevention skills to their elementary aged students.
Publisher: Center for Applied Research in Education
Pages: 256
ISBN/ISSN: ISBN: 0876281366
Obtain From: major booksellers

Title: Use of ADR in Extension Public Policy Education Programs and Roles Extension Can Play in Dispute Resolution

By: Danielson, Leon E.; Garber, Simon K.
Date: 1994
The extension educator in public policy education and alternative dispute resolution (ADR) has many roles from which to choose. These include information provider, technical advisor, convener, facilitator and program developer. The increased importance of issues programming and the increased priority given to measurement of results are creating additional pressures on educators to take a "resolution-of-the- issue" approach toward public policy education. Extension public policy educators can respond by incorporating concepts and techniques from dispute resolution into their ongoing public policy education programs. This may involve an expansion of the group facilitation role to include issue facilitation (citizen participation, interest-based negotiation and consensus building) and adding the roles of promoter of dispute resolution and mediator. This change will require increased training on facilitation and mediation skills, provision of new teaching materials, and increased support from extension administration. This document contains short descriptions of 15 extension programs and activities on facilitation and dispute resolution. (KS)

Title: Manual for Group Facilitators, A

By: Center for Conflict Resolution, ed.
Date: 1999
This manual was written in order to share with others some of the information and skills that we, members of the Center for Conflict Resolution, have been developing over the past seven years. The Center for Conflict Resolution is a non-profit, educational organization. Through workshops, consultation, intervention and a resource center we provide information on conflict, group process and problem solving to other groups. We have also sponsored several conferences on peace-related issues and social concerns and have provided training for nonviolent action. Since our inception in 1970 we have been in a constant state of evolution as we attempt--both as a group and as individuals--to find ways of combining education and action in areas of peace and social justice. -Spunk Library
Publisher: Fellowship for Intentional
ISBN/ISSN: ISBN: 0960271473
Obtain From: major booksellers

Title: Negotiating in a Complex World

By: Watkins, Michael
Date: 1999
Drawing on the literatures on negotiation and conflict resolution as well as research on international diplomacy, the author proposes a framework for understanding complexity in real-world negotiations. Rejecting models of the process that are simplistic, sterile, or static, he argues that complexity is inherent in negotiation. In ten propositions, he lays out key dimensions of complexity and ways that skilled negotiators can manage it.--Negotiation Journal
Publisher: New York: Plenum Publishers
Pages: 245-270
Obtain From: Plenum publishers or libraries.

Title: Gentle Art of Verbal Self-Defense at Work, The (Second Edition)

By: Elgin, Suzette Haden
Date: 2000
This book serves as a self-help guide to negotiation skills and is directed at a lay audience.
Publisher: Prentice-Hall
Pages: 340
ISBN/ISSN: ISBN: 0-7357-0089-0
Obtain From: Prentice-Hall or major booksellers.

Title: Coach's Handbook: Exercises for Resolving Conflict in the Workplace, The

By: Ursiny, Timothy E.
Date: 1999
This book helps management gain skills to enhance workplace success, and minimize workplace conflict.
Publisher: Advantage Coaching and Training
Pages: 83
ISBN/ISSN: ISBN: 1929314000
Obtain From: major booksellers

Title: Working Anger: Preventing and Resolving Conflict on the Job

By: Potter-Efron, Ronald T.
Date: 1998
Ron Potter-Efron's expertise is in anger management and life skills. In Working Anger, he details the problems that arise when we fail to differentiate between conflicts at work and at home and offers practical suggestions for preventing unnecessary conflicts and resolving disagreements when they do arise. -New Harginger Publications
Publisher: New Harbinger Publisher
Pages: 176
ISBN/ISSN: ISBN: 1572241195
Obtain From: major booksellers

Title: Higher Education as Preparation for the Handling of Controversial Issues

By: Collier, K. G.
Date: 1984
Higher education focuses largely on acquisition of knowledge and development of skills of rigorous argument, rarely giving attention to subjective perceptions or subjective value assumptions, in either the parties of a controversy or the student himself. Elements of the college curriculum, when properly developed, can help students identify subjective factors. (MSE)