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Trainers Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest trainers working in our field.

Recently Released - Mediation-related

From Our Bookshelf

Title: Common Core of Mediation, The

By: Honeyman, Christopher
Date: 1990
This article uses a previously published descriptive framework of mediation skill to offer the hypothesis that it is possible to provide a rule of thumb to assist parties in estimating their possible "fit" with such a mediator, based on the mediator's assessed strengths and the parties' probable needs as measured by seven parameters.
Publisher: San Francisco, CA: Jossey-Bass Publishers
Pages: 73-82
Obtain From: Jossey-Bass

Title: Background Characteristics and Incentives of Mediators in Georgia: Exploring Differences in Public, Private and Government Agency Mediators

By: Goettler, Dawn; Herrman, Margaret ; Gale, Jerry
Date: 1999
The Mediator Skills Project which is the focus of this article, is concerned with developing an understanding of the variety of practice forms used by mediators. The initial study presented in this article presents a profile of mediators by practice setting as well as by personal characteristics of the mediators. --Online Abstract

Title: Alternative Dispute Resolution in the Law School Curriculum: Opportunities and Obstacles

By: Sander, Frank E. A.
Date: 1984
The study of dispute settlement is an emerging field with complex intellectual roots. It may provide a means of strengthening the law school curriculum with the human aspects of legal education and vital skills such as interviewing, counseling, negotiation, and mediation. (MSE)
Pages: 229-36

Title: Case for "Structured Negotiation" in Sexual Misconduct Cases, The

By: Weddle, C. J.
Date: 1992
The author sets forth six conditions that prescribe the use of structured negotiation of sexual misconduct cases on campus: a) both parties voluntarily agree to participate and may withdraw at any time; b) skilled mediators participate in the process both to assist students in reaching agreement and to balance the power dynamics; c) the discipline system stands as a next step and enforces negotiated agreements; d) a representative of the institution must approve the settlement before a commitment is made to the college to enforce it; e) the parties are advised that only minimal internal documentation will be created and that records will be destroyed when both have graduated; nonetheless, both are also cautioned that the college or university cannot guarantee confidentiality in the event civil proceedings or criminal charges are initiated; f) both parties are urged to confer with parents/family members and with legal counsel before entering into the mediation process. (p. 291)
Pages: 291-292

Title: Peacemaking in International Conflict: Methods and Techniques

By: Zartman, I. William, ed.; Rasmussen, J. Lewis, ed.
Date: 1997
This book assesses the usefulness and limitations of the skills and methods needed for international peacemaking. Along with describing traditional approaches, newer, "nonofficial" approaches are also discussed.
Publisher: Herndon, VA: USIP Press
Pages: 432
ISBN/ISSN: ISBN: 1878379607
Obtain From: USIP Press

Title: Locally Unwanted Change: The Case of GSX

By: Kaufman, Sanda; Smith, Janet
Date: 1997
To date, attention to conflict surrounding the siting of locally unwanted land uses (LULUs) has produced guidelines and strategies for the siting process, including planner intervention. It is proposed that the task of changing an existing unwanted land use has not received equal attention and poses special problems for parties involved in the decision making process. The issues, the space of alternative solutions, and some consequences of limited planner involvement are illustrated with a case: the closing down of the GSX Chemical Services of Ohio hazardous waste processing facility in Cleveland. The unpredictability and poor quality of outcomes as well as the costs of conflict to the host community illustrated by this case suggest the need for proactive planner participation in such changes. We use the GSX case to examine what is specific to change in existing unwanted land uses and what could benefit from planners? skills and their position as active negotiators on behalf of the public interest. We explore some ways in which planner intervention could enable a transparent decision making process that is inclusive of all concerns, whether represented or not, and that is based on accurate and shared information. - Abstract
Publisher: Sage Publications
Pages: 188-200
ISBN/ISSN: Sage Publications, Libraries

Title: Teaching Children to Care

By: Charney, Ruth
Date: 1992
This book gives techniques on how to teach children problem solving skills, to look at the small things which helps empower them to deal with conflict issues.
Publisher: Greenfield, MA: Northeast Foundation for Children
ISBN/ISSN: 961863617
Obtain From: all major booksellers

Title: Boulding, Elise

By: This chapter in Elise Boulding's book, New Agendas for Peace Research, describes the United Nations (UN) in the early 1990's when they cooperated with the Organization of American States (OAS) to end violent conflict in Central America. On their own initi
Date: 0

Title: Bridging the Gap Between Negotiating Experience and Analysis

By: Druckman, Daniel
Date: 1996
This article describes a teaching approach aimed at helping students to develop the skills needed to understand the negotiation research literature, as well as making them more sensitive observers of the negotiation processes.
Publisher: New York, NY: Plenum Press
Pages: 371-384
ISBN/ISSN: Plenum Press, libraries

Title: Use of Computer Modeling in Teaching "PowerScreen", The

By: Goluke, Ulrich
Date: 1991
This article details how computer modeling can enhance classroom instruction of conflict resolution techniques and skills.
Publisher: New York: Plenum Press
Pages: 213-215
Obtain From: Plenum publishers or libraries.

Title: Mediating Interpersonal and Small Group Conflict

By: Picard, Cheryl A.
Date: 1998
This book has been written as an introductory text for individuals interested in improving their skills for dealing with interpersonal and small group conflict at home or at work. It is for students learning about conflict resolution. And, it is a book for ?would be ? mediators.
Publisher: Ottawa: Golden Dog Press
Pages: 136

Title: Human Relations: Valuing Diversity

By: Johnson, David W.; Johnson, R.T.
Date: 1999
This book discusses "theory and skill-building exercises necessary to develop the interpersonal skills essential for employability and career success" (Interaction Book Company).
Publisher: Edina, MN: Interaction

Title: Mixed Messages in the "Interim Guidelines"

By: Baruch Bush, Robert A.
Date: 1993
In this article, Baruch Bush examines the handbook, Interim Guidelines for Selecting Mediators. He focuses on the terms and language employed in the handbook and its descriptions of mediators' jobs and skills, in order to determine if it actually provides a useful description.
Publisher: New York: Plenum Press
Pages: 341-353
ISBN/ISSN: Plenum Press, Libraries

Title: Evaluating Programs Designed to Teach International Content and Negotiation Skills

By: Torney-Purta, Judith
Date: 1998
The first purpose of this article is to describe the steps for conducting a simple evaluation, usable in a variety of different types of courses and program. The second purpose is to report results from an evaluation of the ICONS Computer-Assisted Simulation, designed to teach both international concepts and content (declarative knowledge) and negotiation strategies and skills (procedural knowledge) to university students. Several techniques are described, including rating scales, open-ended questions scored for elaboration, concept maps, and computer-assisted data collection. Two groups of students differing in type of participation were identified in the evaluation of the ICONS simulation. The first (and largest group) became highly involved in the program and valued learning from the innovative technology used; the second (and much smaller group) was less involved and preferred learning from traditional methods such as lectures and reading. Notes about tactics and decisions involved in planning and implementing the evaluation are included.
Publisher: Kluwer Academic Publishers
ISBN/ISSN: 1382-340X

Title: Training in Conflict-Habituated Systems: Lessons from Cyprus

By: Diamond, Louise
Date: 1997
For several years, a consortium of organizations has been delivering training workshops in conflict resolution to individuals from both communities on Cyprus. The result is a broadly-based, multi-track citizen peacebuilding movement that involves hundreds of Greek and Turkish Cypriots in bi-communal training, dialogue and cooperative activity. This set of workshops is grounded in a theory of practice that holds conflict resolution to be a transformational process engaging peoples? hearts and minds, and addressing the deep-rooted patterns that characterize conflict-habituated systems. The article posits six ways the training operates as a systems? intervention: as a forum for learning, where learning itself becomes a meta-goal; for capacity building, where useful skills become resources for peacebuilding; for dialogue, where participants have a safe space for engaging each other on subjects of critical interest; for community building, where people form alliances and deep bonds as a human infrastructure for peacebuilding; for modeling, where the training staff demonstrates the principles and practices it teaches; and for culture change, where the culture created in the learning community acts as an agent of change within the culture of the conflict-habituated system. This article discusses critical training issues relevant to the Cyprus project, including cultural appropriateness, linkages to Track One initiatives, evaluation, and lasting effects of the program. Lessons are drawn out that can be useful in other conflict-habituated systems.
Publisher: Kluwer Academic Publishers
ISBN/ISSN: 1382-340X