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Trainers Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest trainers working in our field.

Recently Released - Mediation-related

From Our Bookshelf

Title: Middle-of-the-Road Activists: Carrie Chapman Catt and the National Committee on the Cause and Cure of War

By: Schott, Linda
Date: 1996
The National Committee on the Cause and Cure of War (NCCCW) was largely an educational organization that had been developed by other groups and activists. Due to its role as an educational organization, the NCCCW increased its participants' knowledge but did not serve significantly to advance their skills. The structure of NCCCW conferences promoted the passive acquisition of knowledge, to which most women would not otherwise have had access, instead of political action and leadership. The NCCCW also made no attempt to include working-class women or women of color and drew its membership almost entirely from middle-class European American women. Moderate in its policies and limited in its membership, the NCCW by defining itself as "middle-of-the-road," implicitly marginalized other women and other political positions.
Publisher: Cambridge, MA: Blackwell Publishers
Pages: 21-Jan
ISBN/ISSN: Blackwell Publishers, Libraries

Title: Reflections on Turkish Cypriot and Greek Cypriot Students' Perceptions of the Cyprus Conflict: Implications for Peace Education

By: Erduran, Sibel
Date: 1996
This study traces Turkish Cypriot and Greek Cypriot students' perceptions of the Cyprus conflict. The data comes from a 1993 Harvard workshop which included 11 Turkish Cypriot and 38 Greek Cypriot students. The workshop was a collaboration of Harvard's Conflict Management Group, AMIDEAST, and US AID. The objective of the workshop was to teach students effective negotiation skills, such as identification of students' perceptions. The primary purpose of the study was to determine how perceptions of involved parties compared. Written workshop products were coded for certain features and examined. Results indicate that students' perceptions differed greatly but their willingness to communicate and seek solutions that would best suit both parties' interests suggest that the negotiation skills targeted towards these ends were initiated. Investigations based on psychology of ethnic and political violence can provide access to individuals' perceptions and, when coupled with other strategies of conflict resolution, can be vital in attaining peace education. (EH)
Publisher: New York, NY: American Educational Research Association
Pages: 30
Obtain From: ERIC

Title: Dynamite Salary Negotiations: Know What You're Worth and Get It!, 3rd Edition

By: Krannich, Ronald L.; Krannich, Caryl Rae
Date: 1997
Dynamite Salary Negotiations focuses on money, specifically how the reader can most effectively position himself to receive the highest compensation for a particular position. This book is especially useful because it openly discusses the traditionally secretive process of salary negotiation. In the United States especially, discussing one's salary and how he/she negotiated his/her last salary is a cultural taboo; therefore, it is very difficult to learn from others how to develop this skill. In contrast, many people will give you tips based on their experience about how they successfully engaged in a job search or how they performed in an interview. This book uses a direct style to compensate for the gaps that our culture has created allowing the reader to develop skills and techniques that will help him/her with the last step in accepting a position. --- kique4u
Pages: 227
ISBN/ISSN: ISBN: 157023079X
Obtain From: Major booksellers and libraries.

Title: Negotiation Pedagogy: Learning to Learn

By: Cobb, Sara
Date: 2000
This short article addresses the difficulties in teaching mediation skills, as each situation is unique. She points toward several different methods of teaching, focusing on process.
Publisher: Cambridge, MA: Harvard Law School
Pages: 315-319
ISBN/ISSN: 0748-4526
Obtain From: On-line at:

Title: Conflict and Change: An Experimental Course Starting Over

By: Koch, Gail
Date: 1980
This descriptive report examines the efforts of a faculty team at the University of Minnesota's General College to revise an interdisciplinary general education course on conflict and change so that it would meet the unique educational needs of adult, non-traditional students. The report first describes a proposed course delivery format designed to accommodate the schedules of adult working students. This two-quarter format includes early morning hours of instruction on educational television, one late afternoon/early evening session of two and one-half hours each week on campus, and six day-long Saturday workshops. The report then examines the main focus of the course, i.e., the idea of conflict as a catalyst for growth and productivity, and describes the use of metaphor recognition and inductive learning in helping non-traditional students assimilate course material. Factors to be considered in enhancing faculty rapport with non-traditional students are then examined, followed by a discussion of the need to create course objectives which stress the improvement of student self- esteem rather than traditional cognitive skill development. The report concludes with an outline of tentative course evaluation plans, including evaluations of student learning and self-esteem improvement and of faculty performance and course materials. (JP)
Publisher: Columbus, OH: American Educational Research Association/Special Interest Group for Two-Year College Research Conference
Pages: 25
Obtain From: ERIC

Title: Integrating the Undergraduate Experience: A Course on Environmental Dispute Resolution

By: Kaplan, Abram W.
Date: 1998
This paper describes a rigorous undergraduate course on environmental dispute resolution. Students get hands-on experience in negotiation cases, developing skills and building theoretical understanding through a series of exercises. With this foundation, the students advance to an extended role-playing case study on oil exploration in the Ecuadorian rain forest. The course provides an integration function both in terms of understanding environmental issues, but also in modeling reality, encouraging action, and building process tools that are essential in addressing environmental and social challenges facing the planet.
Publisher: New York: Plenum Press
Pages: 369-379
ISBN/ISSN: Plenum Press, Libraries

Title: Circles of Learning: Cooperation in the Classroom (Fourth Edition)

By: Johnson, David W. ; Johnson, Roger T. ; Holubec, Edythe Johnson
Date: 1993
An overview of cooperative learning. The essential components of successful cooperative learning, the teacher's role, and the teaching of social skills to students are all covered. Cooperation among teachers is also discussed. An excellent introduction to cooperative learning (Interaction Book Company).
Publisher: Interaction Book Company
Pages: 224
ISBN/ISSN: 939603128

Title: Use of Computer Modeling in Teaching "PowerScreen", The

By: Goluke, Ulrich
Date: 1991
This article details how computer modeling can enhance classroom instruction of conflict resolution techniques and skills.
Publisher: New York: Plenum Press
Pages: 213-215
Obtain From: Plenum publishers or libraries.

Title: Coping with International Conflict: A Systematic Approach to Influence in International Negotiation

By: Fisher, Roger, ed.; Schneider, Andrea K.; Borgwardt, Elizabeth
Date: 1996
This text combines the clear, concise, proven principles and practice of conflict management from Fisher's bestseller Getting to Yes with the newest problem-solving approaches to international relations. Many of the concepts presented grew out of materials Fisher and his colleagues use in their international consulting work to teach problem-solving and conflict management skills to diplomats and heads of state involved in contentious international disputes. Exercises, applications, examples, readings, and anecdotes guide readers through the processes of diagnosing and prescribing approaches to real-world conflicts.
Publisher: Prentice-Hall
Pages: 287
ISBN/ISSN: ISBN: 0135916372
Obtain From: Major booksellers and libraries.

Title: ADR in a Nutshell

By: Nolan-Haley, Jacqueline
Date: 1992
This book facilitates an understanding of the wide variety of ADR procedures that can suit clients' needs better than litigation. Negotiation, mediation and arbitration, have been practiced for hundreds of years. They have achieved a new popularity today. This resource will enable the reader to answer exam questions quicker and more accurately, and enhance attorney skills. From The Publisher Negotiation: Mediation; Arbitration; Dispute Resolution in the Court System: Hybrid Dispute Resolution Procedures." - Barnes and

Title: Guerilla Negotiating: Unconventional Weapons and Tactics to Get What You Want

By: Levinson, Jay Conrad; Smith, Mark S. A.; Wilson, Orvel Ray
Date: 1999
The ultimate insider's guide to getting the most out of any negotiation Guerrilla Negotiating will provide salespeople, sales managers, marketing managers, and small business owners with insider secrets on how to successfully sell at prices higher than the competition. Written specifically for businesses who must maintain their margins in the face of lower-priced competitors, this is the first book of its kind to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of negotiation. Readers will learn how guerrilla negotiating differs from a typical negotiation, the five reasons why certain skills can kill a negotiation, the 10 most common mistakes one can make, 100 negotiating weapons, 20 things one can ask for in a negotiation, and much more. --- Publisher
Publisher: John Wiley & Sons, Inc.
Pages: 272
ISBN/ISSN: ISBN: 0471330213

Title: Anatomy of Conflict - Topic #1 in a Series of International Security and Conflict Curricula for Grades 7-12 and Community College, The

By: Riddle, Robin
Date: 1988
This four-day unit is designed for use in social studies and/or literature classes at secondary (7-12) and community college levels as a general introduction to conflict on personal, group, and world levels. The unit introduces students to and familiarizes them with the characteristics and mechanisms of conflicts at all levels and with basic conflict resolution/management alternatives. Students define conflict, divide it into separate elements, and apply these elements to conflict analysis on all levels. As a result students understand conflicts as phenomena with causes, consequences and different possible outcomes, and not as isolated events that should necessarily be either avoided or sought. Students also discuss controversial issues such as the morality of conflict and whether a link exists between personal and international conflict behavior and its resolution. The overall purpose of these activities is to develop students' analytic and critical skills regarding conflict. Five appendices appear at the end of the unit: (1) Related Activities; (2) Connections to Textbooks; (3) Connections to California's History/Social Science Framework and Model Curriculum Standards; (4) Bibliography; and (5) Educational Philosophy. (DB)
Publisher: Stanford, CA: Stanford University: Stanford Program on International and Cross Cultural Education
Pages: 55
Obtain From: ERIC

Title: From Conflict to Harmony: A Heterogeneous Group in a Business Communication Class in Turkey

By: Usluata, Ayseli
Date: 1997
Describes how the teacher of a course in business communication for first-year students at a university in Turkey used group work and collaborative learning strategies to help students experience the value of working with others and develop intercultural communication skills. Notes that, at semester's end, 85% of students favored heterogeneous over homogeneous group work. (SR)
Pages: 124-133

Title: Forever Foreigners or Honorary Whites? : The Asian Ethnic Experience Today

By: Tuan, Mia
Date: 1999
Mia Tuan uses her sociological skills to paint a disturbing portrait of the hidden and not-so-hidden injuries of race suffered by Californians who have not been here for many generations. --Herbert Gans, Columbia University
Publisher: Rutgers University Press
ISBN/ISSN: 813526248

Title: Negotiating in a Complex World

By: Watkins, Michael
Date: 1999
Drawing on the literatures on negotiation and conflict resolution as well as research on international diplomacy, the author proposes a framework for understanding complexity in real-world negotiations. Rejecting models of the process that are simplistic, sterile, or static, he argues that complexity is inherent in negotiation. In ten propositions, he lays out key dimensions of complexity and ways that skilled negotiators can manage it.--Negotiation Journal
Publisher: New York: Plenum Publishers
Pages: 245-270
Obtain From: Plenum publishers or libraries.