Trainers Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest trainers working in our field.

Recently Released - Mediation-related

• Mediation: Principles and Regulation in Comparative Perspective
• Mediation and Liberal Peacebuilding: Peace from the Ashes of War?
• Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts
• Reflexive Mediation: With a Sustainable Perspective
• Success as a Mediator for Dummies
• Foundations of Dispute Resolution
• Negotiation and Dispute Resolution
• When Blood and Bones Cry Out: Journeys Through the Soundscape of Healing and Reconciliation

From Our Bookshelf

Title: Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities

By: Dukes, E. Franklin; Piscolish, Marina A.; Stephens, John B.
Date: 2000
This book includes a wealth of examples and practical advice on how to guide groups to: articulate the values they hold dear, develop the principles that will guide their efforts, and clarify the shared expectations that will be honored throughout their work. Here you will find the knowledge and learn the skills necessary to demystify and facilitate conflict transformation and successful group problem solving.
Publisher: San Francisco, CA: Jossey-Bass
Pages: 288
ISBN/ISSN: ISBN: 0-7879-5058-0
Obtain From: Major booksellers, Libraries, Jossey-Bass

Title: Viewpoints: A Guide To Conflict Resolution and Decision Making for Adolescents

By: Guerra, Nancy G. ; Moore, Ann ; Slaby, Ronald G.
Date: 1990
This book presents a 10-lesson curriculum designed to teach social problem-solving skills, increase impulse control, promote empathy, and develop prosocial attitudes in adolescents. "The Viewpoints curriculum and the teacher's guide are excellent and practical resources for teaching social problem solving. The student workbook uses language that should be easily understood by adolescents. It contains clear definitions of concepts, provides engaging examples, and allows the students to work on various interpersonal problems."-- Denis G. Sukhodolsky, Journal of Cognitive Psychotherapy
Publisher: Research Press

Title: Forever Foreigners or Honorary Whites? : The Asian Ethnic Experience Today

By: Tuan, Mia
Date: 1999
Mia Tuan uses her sociological skills to paint a disturbing portrait of the hidden and not-so-hidden injuries of race suffered by Californians who have not been here for many generations. --Herbert Gans, Columbia University
Publisher: Rutgers University Press
ISBN/ISSN: 813526248

Title: Supervising the Extended Practicum: A Contextual Approach Monograph No 4

By: Ralph, Edwin G.
Date: 1991
Conflicts or disagreements between student teachers and university supervisors in the Extended Practicum program, College of Education, University of Saskatchewan, are often attributed to factors such as "personality clash," laziness, stubbornness, authoritarianism, prejudice, stereotyping, dogmatism, or malice. In reality, many of these problems result from improper understanding or ineffective supervision of student teaching. One way to enhance supervision is to use a Contextual Supervisory (CS) approach. CS is a developmental process by which supervisors adjust their leadership approaches to match the demands of the specific situation. These contextual demands include such variables as the development level of the student teacher as well as the goals of the practicum program and the various conditions and constraints of the specific case. CS is founded on the principle that the Extended Practicum supervisor should match one of four general supervisory styles (directing, coaching, supporting, or delegating) with one of four basic developmental levels of student teachers for particular skills or tasks being practiced. This report applies the CS approach to a particular case study and demonstrates its usefulness as a conceptual tool for bridging the theory-practice gap. (LL)
Publisher: Saskatchewan University: Saskatoon. Coll. of Education.
Pages: 15
Obtain From: ERIC

Title: Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, Home, and in Life

By: Pachter, Barbara; Magee, Susan F.
Date: 1999
This book is guide to positive confrontation within the workplace, at home, and in relationships. The book offers strategies, tips, and skills to assist in confronting others.
Publisher: Marlowe & Co.
Pages: 224
ISBN/ISSN: ISBN: 1569246793
Obtain From: major booksellers

Title: Working Anger: Preventing and Resolving Conflict on the Job

By: Potter-Efron, Ronald T.
Date: 1998
Ron Potter-Efron's expertise is in anger management and life skills. In Working Anger, he details the problems that arise when we fail to differentiate between conflicts at work and at home and offers practical suggestions for preventing unnecessary conflicts and resolving disagreements when they do arise. -New Harginger Publications
Publisher: New Harbinger Publisher
Pages: 176
ISBN/ISSN: ISBN: 1572241195
Obtain From: major booksellers

Title: Coaching for Results: A Skill Based Workshop

By: Berry, Donna; Cadwell, Charles; Fehrmann, Joe
Date: 1996
Created to provide the development of coaching skills and means to implement those learnings in practical situations.
Publisher: HRD Press
Pages: 300
ISBN/ISSN: 874253179

Title: Mediator's Handbook, The (3rd Rev edition)

By: Beer, Jennifer E; Steif, Eileen
Date: 1997
This book details the skills and techniques needed to guide the reader through the process of successful mediation.
Publisher: Stony Creek: New Society Publishers
ISBN/ISSN: 865713596
Obtain From: all major booksellers

Title: Creative Decision Making: Using Positive Uncertainty

By: Gelatt, H. B., Ed.D.
Date: 1991
This guide teaches intuitive and rational skills useful for making decisions in uncertain environments.
Publisher: Crisp Publications
Pages: 70
ISBN/ISSN: 1560520981

Title: Mediation & Arbitration by Patrol Police Officers

By: Cooper, Christopher
Date: 1999
This book details how mediation skills can be employed by police officers in calls involving interpersonal disputes and domestic situations which don't involve violence.
Publisher: University Press of America
Pages: 88
ISBN/ISSN: ISBN: 0761813683
Obtain From: major booksellers

Title: Everyone Wins! Cooperative Games and Activities

By: Luvmour, Sambhava ; Luvmour, Josette
Date: 1990
This book details a number of games designed to encourage conflict resolution skills such as cooperation.
Publisher: New Society Publishers
ISBN/ISSN: 865711909
Obtain From: all major booksellers

Title: Gentle Art of Verbal Self-Defense at Work, The (Second Edition)

By: Elgin, Suzette Haden
Date: 2000
This book serves as a self-help guide to negotiation skills and is directed at a lay audience.
Publisher: Prentice-Hall
Pages: 340
ISBN/ISSN: ISBN: 0-7357-0089-0
Obtain From: Prentice-Hall or major booksellers.

Title: Mediation in the Campus Community: Designing and Managing Effective Programs

By: Warters, William C.
Date: 1999
This practical and comprehensive book offers administrators, faculty, student services professionals, and student groups step-by-step advice on mediation program development. The author draws on case examples and ideas from campuses across the country to illustrate strategies for developing creative and effective responses to conflict. Readers will find a ten-step guide for creating new programs, plus advice on staff training, program promotion, results evaluation, general conflict resolution skills training strategies and more. Sample forms, policy language, promotional materials, mission statements, assessment questions, and a case management script are among the many resources provided.
Publisher: San Francisco: Jossey-Bass Publishers
Pages: 176
ISBN/ISSN: ISBN: 078794789X
Obtain From: Libraries and major booksellers.

Title: Adventures in Peacemaking: A Conflict Resolution Guide for School-Age Programs

By: Kreidler, William ; Furlong, Lisa
Date: 1996
This guide, which is designed to meet the unique needs of after school programs, camps, and recreation centers, contains hundreds of hands-on, engaging activities that teach basic conflict resolution skills through cooperative challenges, drama, crafts, music and even cooking.
Publisher: Cambridge, MA: Educator's for Social Responsibility
Pages: 330
Obtain From: Educators for Social Responsibility

Title: Family Mediation Handbook

By: Landau, Barbara; Bartoletti, Mario; Mesbur, Ruth
Date: 1997
This book covers topics such as: an explanation of family mediation, comparisons with other conflict resolution processes, detailed checklists of the skills and stages of family mediation, and precedent documents that can be used by anyone planning to develop a practice in family mediation.
Publisher: Toronto: Butterworths
Pages: 332