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USDA ADR video - “A Better Way”

The United States Department of Agriculture has produced a 18-minute video exploring the use of ADR, primarily mediation, for workplace disputes. The video is entitled “A Better Way” and it is available online as a streaming RealPlayer videoclip. The example conflict mediation involves differences of opinion about performance reviews between a male staff member and his female supervisor. Produced by the USDA Conflict Prevention and Resolution Center.