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Community Mediation Management manual and Mediation Guide for Neighbors from Scotland

imageThe Scottish Community Mediation Centre has developed a manual designed to support groups interested in starting up a community mediation center. While some of the materials are specific to Scotland, much is useful beyond the Scottish context.

The 28-page pdf Community Mediation Management Manual is divided into three sections:

Starting Up: The why, what, who, where, when and how of setting up a service.

Up and Running: The policies and procedures required to run an efficient service.

Keeping Running: Evaluating the continuing effectiveness and relevance of services.

Also of interest is the nicely illustrated guide to mediation services entitled Problems Next Door? Let Mediation Help to Build a Bridge. The 16-page pdf is designed to introduce community mediation and to answer questions potential users might have.

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