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Student Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest students exploring our field.

Recently Released - Mediation-related

From Our Bookshelf

Title: Conflict: Resolution and Provention

By: Burton, John
Date: 1990
This book is a historical and theoretical overview of approaches to conflict resolution. It particularly emphasizes a problem-solving approach to conflict resolution, and the need for conflict prevention (provention). The work will be of interest to those seeking a general understanding of historical and contemporary approaches to conflict resolution.
Publisher: New York: St. Martin's Press
Pages: 295

Title: New Conflict Cookbook: A Parent/Teacher Guide for Helping Young People Deal with Anger and Conflict, The

By: Crum, Thomas
Date: 2000
This book is geared toward the teenager and assists them in developing healthy, peaceful and creative resolutions to conflicts they frequently encounter.
Publisher: Aiki Works
Pages: 128
ISBN/ISSN: ISBN: 1877803111
Obtain From: major booksellers

Title: Strengthening Departmental Leadership: A Team-Building Guide for Chairs in Colleges and Universities The Jossey-Bass Higher and Adult Education Series

By: Lucas, Ann F.
Date: 1994
This book demonstrates how academic chairs at institutions of higher education can learn the skills that are essential to their becoming leaders and faculty developers and having a significant impact on their departments. The book assists chairs in building cohesive teams in their departments and facilitates learning and using survival skills. It is designed to be highly practical, presenting sensible advice on handling problems that occur frequently in college and university departments. The book provides a goal-setting framework and action steps that result in leadership knowledge and skills. Specific chapters address: (1) opportunities departmental chairs have to handle specific challenges confronting higher education, and barriers that prevent chairs from becoming leaders and team builders; (2) a leadership matrix which measures nine major leadership and faculty development responsibilities and assesses strengths and target areas for development; (3) step-by-step method for developing a vision that will elicit the commitment of the department; (4) motivating, evaluating, and rewarding faculty members; (5) supporting effective teaching; (6) providing feedback on classroom teaching; (7) enhancing commitments to scholarship and service; (8) team building through supportive communication; (9) managing conflict and playing the role of third-party facilitator; (10) using feedback from the department; (11) the dean's role in developing departmental leadership; (12) stress reduction interventions; and (13) personal strategies for strengthening leadership effectiveness. Contains approximately 260 references. (JDD)
Publisher:
Pages: 295

Title: Freshfields Guide to Arbitration and ADR: Clauses in International Contracts, The, 2nd Edition

By: Paulsson, Jan, ed.; et al.
Date: 1999
This acclaimed book shows practitioners how to steer clear of that all-too- common obstacle by drafting fully-informed, comprehensive contract provisions at the outset. - Publisher
Publisher: Kluwer Academic Publishers
Pages: 192
ISBN/ISSN: ISBN: 904111226X
Obtain From: Major booksellers and libraries.

Title: Conflict in Personal Relationships

By: Cahn, Dudley
Date: 1994
This book is organized into two parts. The first focuses on conflict on different types of couple relationships -- homosexual, cross cultural, dating but violent, engaged, and married -- and group relationships -- student peers, parents and their young children, and adult children and their aging parents. The chapters not only review past research on conflict in some relationships, but also take a significant step forward in introducing a variety of other relationship types for future research on conflict. These chapters also offer evidence that conflict is experienced differently in different types of interpersonal relationships. The second part of this book describes basic underlying principles and programs for dealing with interpersonal conflicts. Chapters in this section discuss patterns of argument in everyday life, issues associated with competence in interpersonal conflict, and mediation as a form of intervention for resolution. -Lawrence Erlbaum Associates
Publisher: Hillsdale NJ: Lawrence Earlbaum Associates

Title: Patterns of Conflict, Paths to Peace

By: Fisk, Larry, ed.; Schellenberg, John, ed.
Date: 2000
This well-balanced Canadian introductory textbook explores the nature of conflict and the patterns which it takes as well as the strategies for approaching and/or overcoming antagonistic relationships in a variety of arenas: interpersonal and familial, political, economic and international.
Publisher: Broadview Press
Pages: 220
ISBN/ISSN: ISBN: 1551111543
Obtain From: major booksellers

Title: But She Started It!: A Conflict Resolution Manual for Parents and Teachers

By: Heitfield, Judye L.
Date: 1999
This is a manual for parents and teachers to help them learn the skills needed to resolve conflict productively with their children and students.
Publisher: First Books Library
Pages: 98
ISBN/ISSN: ISBN: 1587211270
Obtain From: major booksellers

Title: Ombudsman Handbook

By: Hendry, James B.
Date: 1987
This handbook explains the process of settling short-term insurance claims through memoranda and other documents used in the office of the Short-term Insurance Ombudsman.
Publisher: Corporate Ombudsman Assoc., Inc.
Pages: 60+

Title: Tao of Peace: Lessons from Ancient China on the Dynamics of Conflict, The

By: Chen, Wang; Sawyer, Ralph D; Sawyer, Meri-Chun Lee
Date: 2000
This book is a philosophical discussion of the causes of conflict and solutions for peace. Using Laozi's Dao De Jin, Wang Chen, a ninth century Chinese military commander, emphasizes the practicality of nonviolence and the role of a leader to achieve peace.
Publisher: Shambhala Publications
Pages: 256
ISBN/ISSN: ISBN: 1570625115
Obtain From: major booksellers

Title: Mastering Mediation: A Guide for Training Mediators in a College and University Setting

By: Olshak, Rick
Date: 2001
This mediation skill training manual, written by a former president of the Association for Student Judicial Affairs, is presented as a binder with removable pages. It is designed to give you all the elements you need to construct 4 training tracks focused on the campus environment: basic, advanced, combined and an isolated in-service training. Participants gain an understanding of the mediation process and the skills involved. (540 pp.)
Publisher: Alexandria, VA: LRP Publications
Obtain From: http://www.lrp.com

Title: Making Peace Prevail: Preventing Violent Conflict in Macedonia (Peace and Conflict Resolution)

By: Ackermann, Alice
Date: 2000
This book examines the efforts to promote peace in Macedonia through preventive intervention by both domestic and international interests.
Publisher: Syracuse University Press
Pages: 272
ISBN/ISSN: ISBN: 0815606028
Obtain From: major booksellers

Title: Parable of a President

By: Haak, Harold H.
Date: 1982
A fictional account of 1 school year in the life of a university president is presented to illustrate the conflicts within the university. A meeting with state officials regarding the university's 1979-1980 budget request is described, including the president's pre-meeting anticipation and his thoughts about the dynamics of interactions. Diverse phone calls received by the president are interspersed with his serious reflections regarding the budget request document and the political influences to the state decision-making process. After the legislative budget committee meeting, the president's responsibilities included: an all-day planning retreat on general education; a meeting with the State Education Commission regarding the university's academic master plan; meeting with the campus attorney regarding employee and student litigation and grievances; and a session with the faculty executive committee. The concept of "up-tight management," which emphasizes the simultaneous, or mixed, presence of conflict-oriented models along with various models that de-emphasize conflict, is discussed in an afterward. The president placed a high priority on building a consensus on institutional purposes and priorities. The college was stressful because of disagreements about the university's goals as well as conflicting process or procedural models. The school was in transition from a teachers college to a liberal arts college, and then to a regional university. (SW)
Publisher: American Association of State Colleges and Universities, Washington, D.C.
Pages: 75

Title: Conflict: Practices in Management, Settlement, and Resolution

By: Burton, John; Dukes, Frank
Date: 1990
This book describes different types of conflicts and different approaches to conflict management. It matches the different types of conflict with the most appropriate management process.
Publisher: New York: St. Martin's Press
Pages: 230

Title: Violent Conflict and the Transformation of Social Capital: Lessons from Cambodia, Rwanda, Guatemala, and Somalia

By: Colletta, Nat J.; Cullen, Michelle L.
Date: 2000
This book uses the examples of Cambodia, Rwanda, Guatemala, and Somalia to discuss the transformation that results in a violent conflict.
Publisher: World Bank
ISBN/ISSN: ISBN: 0821344129
Obtain From: major booksellers

Title: Negotiation: Strategies for Mutual Gain--The Basic Text of the Harvard Law School Program on Negotiation

By: Hall, Lavinia, ed.
Date: 1993
Negotiation is a collection of essays which present key concepts and strategies intended to promote effective negotiation and mutually beneficial dispute resolution.
Publisher: London: Sage Publications
Pages: 212
ISBN/ISSN: ASIN: 0803948506
Obtain From: This title is out of print, find in libraries