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Staff Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest staff and administrators working in our field.

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From Our Bookshelf

Title: Teaching Democracy by Being Democratic

By: Becker, Theodore L., ed.; Couto, Richard A., ed.
Date: 1996
This volume links theory to practice by featuring tested techniques in teaching democracy by being democratic in the classroom. The book is divided into three parts and six chapters with an introduction presenting a theoretical and analytical framework of democracy and democratic pedagogy. Part 1 features "The Democratic Classroom" and includes (1) "Students in Charge" (William R. Caspary) and (2) "Personal Empowerment" (Louis Herman). Part 2, "Beyond Classrooms and Internships," contains (3) "Service Learning: Integrating Community Issues and the Curriculum" (Richard A. Couto) and (4) "Applying Democratic Theory in Community Organizations (Richard Guarasci; Craig A. Rimmerman). Part 3, "Innovative Democratic Institutions within the University," discusses (5) "The Community Mediation Service: A Model for Teaching Democracy and Conflict Resolution" (Christa Daryl Slaton) and (6) "Televote: Interactive, Participatory Polling" (Theodore L. Becker). The volume concludes with an afterword, a bibliography, and an index. (CB)
Publisher: Westport, CT: Praeger
Pages: 184

Title: Mediation in the Academy: A Workbook for Student Affairs Administrators

By: Kegelman, T.
Date: 1985
Amherst, MA: The Mediation Project
Publisher:
ISBN/ISSN: Mediation Project

Title: Conflict Management in Higher Education

By: Holton, Susan; Kramer, Martin
Date: 1995
This special issue of the journal New Directions for Higher Education focused specifically on conflict management in higher education. It provides a well-rounded collection of articles that should be of interest to people working in various higher education domains.
Publisher: San Francisco: Jossey-Bass
Obtain From: Jossey-Bass

Title: Preventing Workplace Violence: A Guide for Employers and Practitioners

By: Braverman, Mark
Date: 1999
Scholarly work on managing and preventing workplace violence.
Publisher: Sage Publications
ISBN/ISSN: 761906150

Title: Managing Campus Conflict Through Alternative Dispute Resolution

By: Weeks, Kent
Date: 1999
This 1999 technical assistance manual is from the publisher of Lex Collegii, a quarterly legal newsletter for independent higher education. As explained by the book's publisher, this manual "analyzes and assesses alternative dispute resolution systems available to the college campus. It focuses on widely accepted forms of alternative dispute resolution, how they work, and their application to the collegiate environment. The manual includes data to evaluate options and determine how processes can be adapted to a particular institution and environment. Appendices of policies and forms that can be used for arbitration, mediation, grievance processing, and ombudsman systems is provided."
Publisher: Nashville, TN: College Legal Information, Inc.
Pages: 180
ISBN/ISSN: 1-881434-18-4

Title: Managing Conflict Dynamics: A Practical Approach

By: Capobianco, Sal, Ph.D.; Davis, Mark H., Ph.D; Kraus, Linda A., Ph.D.
Date: 1999
This is a resource for practical approaches to conflict resolution.
Publisher: St. Petersburg, FL: Eckerd College Management Development Institute
Pages: 135
Obtain From: Management Development Institute

Title: Power and Conflict in Continuing Education: Survival and Prosperity for All?

By: Alford, Harold J.
Date: 1980
Belmont, CA: Wadsworth Pub. Co.
Publisher: xi, 247
Pages: 534008496

Title: Complexities of Higher Education Administration

By: Higgerson, Mary Lou; Rehwaldt, Susan S.
Date: 1993
Based on extensive experience in administration, in teaching, and in running workshops for administrators, the authors have assembled a collection of cases focused on topics common to academic administrators. (Anker Publishing)
Publisher: Bolton, MA: Anker

Title: Power and Conflict in the University: Research in the Sociology of Complex Organizations

By: Baldridge, Victor
Date: 1971
This classic book, based on Baldridge's experiences working at NYU during a time of great changes, argues in favor of viewing universities as political organizations as opposed to collegial, bureaucratic or purely rational systems. Baldridge explains Rather than a holistic enterprise, the university is a pluralistic system, often fractured by conflicts along the lines of disciplines, faculty subgroups, student subcultures, splits between administrators and faculties, and rifts between professional schools. (p. 107)" -Conflict Management in Higher Education Report
Publisher: New York: John Wiley & Sons
Obtain From: 2

Title: Dispute Resolution Education and Training: A Video Reference Guide

By: Folberg, Jay; Claus, Karen E
Date: 1989
Washington, DC: National Institute For Dispute Resolution
Publisher: 155

Title: Getting to Peace: Transforming Conflict at Home, at Work, and in the World

By: Ury, William L.
Date: 1999
In this book, the author proposes a new approach for conflict resolution called the "Third Side," which gets disputants to think outside of perspectives that only allow for two, opposing perspectives. This third side can be filled by the roles of mediation and negotiation. The insights offered by the author can be applies to conflicts in the workplace, at home, or in the community.
Publisher: Viking Press
Pages: 256
ISBN/ISSN: ISBN: 0670887587
Obtain From: Major booksellers and libraries.

Title: Academic Supermarkets: A Critical Case Study of a Multiversity

By: Altbac, Philip; Laufer, R.; et al.
Date: 1971
This edited volume chronicles some of the student upheaval evident in the late 1960s in the United States. Includes articles on topics such as the "Anatomy of Faculty Conflict", "Departmental Clashes", "Four Decades of Activism" (charting student initiated conflicts from 1930-1968) and "Generational Conflict."
Publisher: San Francisco: Jossey-Bass
Pages: 369

Title: Disability Law Deskbook: The Americans with Disabilities Act in the Workplace

By: Faillace, Michael
Date: 2000
Publisher: New York: Practising Law Institute

Title: Spiral of Conflict: Berkeley, 1964, The

By: Heirich, Max
Date: 1971
This sociological study focuses on the dynamics of communication and conflict among students, faculty, and administration. Heirich's careful documentation makes this the most detailed and reliable chronological record of the conflict's events and interactions (Free Speech Movement).
Publisher: New York: Columbia University Press

Title: Anatomy of a Mediation: Mock Mediation Vignettes - Plus Analysis, Practice Tips, and Discussion

By: Grumbach, James E. Massachusetts Continuing Legal Education Inc. (1982- )
Date: 1997
Boston, MA (Ten Winter Pl., Boston 02108-4751): Mcle
Publisher: xii, 120