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Staff Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest staff and administrators working in our field.

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Recently Released - Mediation-related

From Our Bookshelf

Title: Managing Faculty Disputes

By: McCarthy, Jane; Ladimer, Irving; Sirefman, Josef
Date: 1984
This highly focused book (developed by staff from the now defunct Center for Mediation in Higher Education) explores sources of conflict with and among faculty and reviews various sample grievance procedures, advocating for the increased use of informal mediation options. The book is out of print, so check your library or used book sources. -Conflict Management in Higher Education Report
Publisher: San Francisco: Jossey-Bass
Pages: 257
ISBN/ISSN: out of print, obtain from used bookstores, libraries
Obtain From: 1

Title: Anatomy of a Mediation: Mock Mediation Vignettes - Plus Analysis, Practice Tips, and Discussion

By: Grumbach, James E. Massachusetts Continuing Legal Education Inc. (1982- )
Date: 1997
Boston, MA (Ten Winter Pl., Boston 02108-4751): Mcle
Publisher: xii, 120

Title: Lurking Evil: Racial and Ethnic Conflict on the College Campus AASCU Issues

By: Hively, Robert Ed
Date: 1990
This publication represents the views of a group of university presidents who met on the White House grounds and at the National Capital to survey the rise in violence in all American universities and to assist in appraising and solving the pressing problems that arise from racial and ethnic tensions on the country's campuses. Titles and authors of individual papers include: "Spirit of a Campus" (Anthony Ceddia); "Washington Forum on Campus Violence: Some Points of View" (Robert Hess); "The College as a Racial Model for Society" (Jimmy Jenkins); "The Identification and Elimination of Subtle Forms of Discrimination on the College Campus" (John LaTourette); "Extinguishing at the Flashpoint" (Craig Willis); "A Case Study of the President's Role in Creating a Healthy Racial/Ethnic Climate" (Kenneth Shaw); "Recruitment of Underrepresented Faculty and Administrators" (James Rosser); "A Case Study: Campus Action and Video Film, 'Still Burning'" (Michael Hooker); "A Design for Diversity: Proactive Planning to Reduce Ethnic Tensions and to Enhance Human Resources" (Eugene Hughes); "Preventive Planning at the System Level" (Bruce Johnstone); "A Model: A University's Strategies and Actions from 'Sit-In' to Resolution" (Donald Gerth); "Strategies to Accommodate Change" (John Welty); "Ethnically and Racially Diverse Faculty: A Response to Change" (Dale Nitzschke et al.); "Suppression and Controls on American College Campuses" (David Tatel); "The First Amendment and Racial Harassment on Campus: A Selective Bibliography" (David Tatel et al.); and "Now Liberals Are Censors" (George Will). (JDD)
Publisher: Washington D.C.: American Association of State Colleges and Universities
Pages: 135
Obtain From: ERIC

Title: Tenure, Discrimination, and the Courts (2nd Edition)

By: Leap, Terry L.
Date: 1995
This book examines issues related to faculty tenure, discrimination, and court litigation at American colleges and universities. It also analyzes legal cases, court rulings, personnel practices, and specific types of discrimination germane to reappointment, promotion, or denial of tenure in higher education. Individual chapters concentrate on the potential effects of discrimination legislation; employment discrimination and relevant legislation; the reappointment, promotion, and tenure process; judicial intervention in promotion and tenure disputes; criteria for making promotion and tenure decisions; the burden of proof in college and university discrimination cases; the confidentiality of the peer review process; remedies for employment discrimination in academia; and preventing employment suits. An appendix provides an overview of selected cases. (MDM)
Publisher: St. Ithaca, NY: Cornell University Press
Pages: 247
Obtain From: Cornell University Press

Title: Conflict and Change on Campus: The Response to Student Hyper-Activism

By: Brickman, William; Lehrer, Stanley
Date: 1970
Publisher: New York: School and Society Books

Title: Academic Supermarkets: A Critical Case Study of a Multiversity

By: Altbac, Philip; Laufer, R.; et al.
Date: 1971
This edited volume chronicles some of the student upheaval evident in the late 1960s in the United States. Includes articles on topics such as the "Anatomy of Faculty Conflict", "Departmental Clashes", "Four Decades of Activism" (charting student initiated conflicts from 1930-1968) and "Generational Conflict."
Publisher: San Francisco: Jossey-Bass
Pages: 369

Title: Power and Conflict in the University: Research in the Sociology of Complex Organizations

By: Baldridge, Victor
Date: 1971
This classic book, based on Baldridge's experiences working at NYU during a time of great changes, argues in favor of viewing universities as political organizations as opposed to collegial, bureaucratic or purely rational systems. Baldridge explains Rather than a holistic enterprise, the university is a pluralistic system, often fractured by conflicts along the lines of disciplines, faculty subgroups, student subcultures, splits between administrators and faculties, and rifts between professional schools. (p. 107)" -Conflict Management in Higher Education Report
Publisher: New York: John Wiley & Sons
Obtain From: 2

Title: Building Partnerships: A Contemporary Approach to Conflict Management

By: This book embodies the win-win approach to conflict management within business situations, while emphasizing partnering and collaborative approaches.
Date: 1999
Primis
Publisher: 0
Pages: ISBN: 0072400382
ISBN/ISSN: major booksellers
Obtain From: 2

Title: Ombuds Handbook: A Practical Guide to Establishing and Operating an Ombuds Office on a College or University Campus, The

By: Griffin, Tim; Hudson, Betty Jo; Rauss, Karen; Sebok, Tom; Wilcox, Linda
Date: 1995
Publisher: University and College Ombuds Association

Title: Discrimination, Harassment, and the Failure of Diversity Training - What to do Now

By: Hemphill, Helen; Haines, Ray
Date: 1997
The focus of diversity trainers on awareness, understanding and appreciating differences has not resulted in effective training. Hemphil and Haines suggest that diversity training should focus on eliciting change in workplace behaviors.
Publisher: Greenwood Publishing Group
ISBN/ISSN: 1567201091
Obtain From: Major booksellers, Libraries

Title: Interpersonal Conflict, 5th Edition

By: Hocker, Joyce L.; Wilmot, William W.
Date: 1997
This book introduces students to the theory and practice of conflict management. The work discusses the primary elements of conflicts that arise in families, organizations, and interpersonal relationships. In addition to theory, the book teaches readers skills for handling conflict situations, thus tying theory to practice.
Publisher: McGraw Hill, College Division
Pages: 236
ISBN/ISSN: ISBN: 0697327248
Obtain From: Major booksellers and libraries.

Title: Spiral of Conflict: Berkeley, 1964, The

By: Heirich, Max
Date: 1971
This sociological study focuses on the dynamics of communication and conflict among students, faculty, and administration. Heirich's careful documentation makes this the most detailed and reliable chronological record of the conflict's events and interactions (Free Speech Movement).
Publisher: New York: Columbia University Press

Title: Managing Conflict Dynamics: A Practical Approach

By: Capobianco, Sal, Ph.D.; Davis, Mark H., Ph.D; Kraus, Linda A., Ph.D.
Date: 1999
This is a resource for practical approaches to conflict resolution.
Publisher: St. Petersburg, FL: Eckerd College Management Development Institute
Pages: 135
Obtain From: Management Development Institute

Title: Getting to Peace: Transforming Conflict at Home, at Work, and in the World

By: Ury, William L.
Date: 1999
In this book, the author proposes a new approach for conflict resolution called the "Third Side," which gets disputants to think outside of perspectives that only allow for two, opposing perspectives. This third side can be filled by the roles of mediation and negotiation. The insights offered by the author can be applies to conflicts in the workplace, at home, or in the community.
Publisher: Viking Press
Pages: 256
ISBN/ISSN: ISBN: 0670887587
Obtain From: Major booksellers and libraries.

Title: Managing Campus Conflict Through Alternative Dispute Resolution

By: Weeks, Kent
Date: 1999
This 1999 technical assistance manual is from the publisher of Lex Collegii, a quarterly legal newsletter for independent higher education. As explained by the book's publisher, this manual "analyzes and assesses alternative dispute resolution systems available to the college campus. It focuses on widely accepted forms of alternative dispute resolution, how they work, and their application to the collegiate environment. The manual includes data to evaluate options and determine how processes can be adapted to a particular institution and environment. Appendices of policies and forms that can be used for arbitration, mediation, grievance processing, and ombudsman systems is provided."
Publisher: Nashville, TN: College Legal Information, Inc.
Pages: 180
ISBN/ISSN: 1-881434-18-4