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Staff Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest staff and administrators working in our field.

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From Our Bookshelf

Title: Conflict Management in Higher Education

By: Holton, Susan; Kramer, Martin
Date: 1995
This special issue of the journal New Directions for Higher Education focused specifically on conflict management in higher education. It provides a well-rounded collection of articles that should be of interest to people working in various higher education domains.
Publisher: San Francisco: Jossey-Bass
Obtain From: Jossey-Bass

Title: Preventing Workplace Violence: A Guide for Employers and Practitioners

By: Braverman, Mark
Date: 1999
Scholarly work on managing and preventing workplace violence.
Publisher: Sage Publications
ISBN/ISSN: 761906150

Title: Peace Studies: College Courses on Peace and World Order

By: Beitz, Charles R.; et al.
Date: 1973
The publication describes 30 college courses on peace and world order. The purpose is to provide a shared conception of the substantive concerns of peace studies, of the methodological tools available for peace research, and of the potential role of peace education in the formation of a more normative social science worldview. Courses described treat one of the following seven topics: (1) Conflict, Revolution, and Peace; (2) World Order; (3) World Politics; (4) The Third World: Perspectives on Development and Justice; (5) Looking Toward the Future; (6) Social Criticism and Individual Change; and (7) the United States Context. Bibliographies of resource materials are included with each course description. (Author/RM)
Publisher: New York, N.Y.: Institute for World Order

Title: Campus Life: In Search of Community

By: Boyer, Earnest
Date: 1990
In this book, Boyer offers six principles of community that when combined together lead to a successful and friendly learning environment. They include: a purposeful community, an open community, a just community, a disciplined community, a caring community, and a celebrative community.
Publisher: Princeton, NJ: Princeton University Press

Title: Directory of Law School Dispute Resolution Courses and Programs: A Directory of Courses, Clinics, Professors, Key Contacts, Sample Course Descriptions, and Teaching Methods in Dispute Resolution

By: Conlin, Ellen; Kumamoto, Brian; Clare, Anne L.
Date: 1986
Washington, DC: American Bar Association Standing Committee on Dispute Resolution
Publisher: 95

Title: Teaching Democracy by Being Democratic

By: Becker, Theodore L., ed.; Couto, Richard A., ed.
Date: 1996
This volume links theory to practice by featuring tested techniques in teaching democracy by being democratic in the classroom. The book is divided into three parts and six chapters with an introduction presenting a theoretical and analytical framework of democracy and democratic pedagogy. Part 1 features "The Democratic Classroom" and includes (1) "Students in Charge" (William R. Caspary) and (2) "Personal Empowerment" (Louis Herman). Part 2, "Beyond Classrooms and Internships," contains (3) "Service Learning: Integrating Community Issues and the Curriculum" (Richard A. Couto) and (4) "Applying Democratic Theory in Community Organizations (Richard Guarasci; Craig A. Rimmerman). Part 3, "Innovative Democratic Institutions within the University," discusses (5) "The Community Mediation Service: A Model for Teaching Democracy and Conflict Resolution" (Christa Daryl Slaton) and (6) "Televote: Interactive, Participatory Polling" (Theodore L. Becker). The volume concludes with an afterword, a bibliography, and an index. (CB)
Publisher: Westport, CT: Praeger
Pages: 184

Title: How Neutrals Can Help Bargainers in Troubled Times

By: Birnbaum, Robert
Date: 1983
The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the following: neutrals can help the bargaining process only when both sides wish to improve their relationships and desire the use of a third party; a neutral can provide assistance, but parties must retain control of their bargaining relationship; a neutral can help parties collect and analyze data concerning their bargaining relationship to provide insight into the problems of their negotiations process and style; a neutral can help establish structures, such as workshops, in which bargaining parties can meet to discuss the nature of their relationship, and the changes that could improve it; neutrals can suggest new structures for bargaining that may help deal with complex issues; and involvement at the table by a neutral can be accepted as nonthreatening and supportive by the parties if it is focused on process and structure, rather than advocating specific substantive positions. (SW)
Publisher:
Obtain From: ERIC

Title: Getting to Peace: Transforming Conflict at Home, at Work, and in the World

By: Ury, William L.
Date: 1999
In this book, the author proposes a new approach for conflict resolution called the "Third Side," which gets disputants to think outside of perspectives that only allow for two, opposing perspectives. This third side can be filled by the roles of mediation and negotiation. The insights offered by the author can be applies to conflicts in the workplace, at home, or in the community.
Publisher: Viking Press
Pages: 256
ISBN/ISSN: ISBN: 0670887587
Obtain From: Major booksellers and libraries.

Title: Money Pitch: Baseball Free Agency and Salary Arbitration, The

By: Abrams, Rger I.
Date: 2000
In this insightful book, legal scholar and salary arbitrator Roger Abrams tells the story of how a few thousand very talented young men obtain their extraordinary riches. Juggling personal experience and business economics, game theory and baseball history, he explains how agents negotiate compensation, how salary arbitration works, and how the free agency auction" operates. In addition, he looks at the context in which these systems operate: the players' collective bargaining agreement, the distribution of quality players among the clubs, even the costs of other forms of entertainment with which baseball competes." -Temple University review
Publisher: Temple University Press
Pages: 224
Obtain From: Major booksellers and libraries.

Title: Dispute Resolution Education and Training: A Video Reference Guide

By: Folberg, Jay; Claus, Karen E
Date: 1989
Washington, DC: National Institute For Dispute Resolution
Publisher: 155

Title: Discrimination, Harassment, and the Failure of Diversity Training - What to do Now

By: Hemphill, Helen; Haines, Ray
Date: 1997
The focus of diversity trainers on awareness, understanding and appreciating differences has not resulted in effective training. Hemphil and Haines suggest that diversity training should focus on eliciting change in workplace behaviors.
Publisher: Greenwood Publishing Group
ISBN/ISSN: 1567201091
Obtain From: Major booksellers, Libraries

Title: Mending the Cracks in the Ivory Tower: Strategies for Conflict Management in Higher Education

By: Holton, Susan
Date: 1998
Faculty and administrators in higher education inevitably encounter conflict in their complex and challenging roles. With a particular focus on department chairs and deans, this edited volume helps analyze the many kinds of personal and institutional conflicts most commonly faced in higher education and provides the necessary tools and methods for conflict management and resolution. Contributors share their expertise with case studies, questions, examples, and strategies. This book shows how the proper management of conflict can improve working relationships, departments, and entire institutions.
Publisher: Bolton, MA: Anker Publishing Company
Pages: 288
Obtain From: Anker Publishing Company

Title: Managing Conflict

By: Lucas, Ann
Date: 1994
Publisher: San Francisco: Jossey-Bass
Pages: 201-218
Obtain From: Jossey-Bass

Title: Tenure, Discrimination, and the Courts (2nd Edition)

By: Leap, Terry L.
Date: 1995
This book examines issues related to faculty tenure, discrimination, and court litigation at American colleges and universities. It also analyzes legal cases, court rulings, personnel practices, and specific types of discrimination germane to reappointment, promotion, or denial of tenure in higher education. Individual chapters concentrate on the potential effects of discrimination legislation; employment discrimination and relevant legislation; the reappointment, promotion, and tenure process; judicial intervention in promotion and tenure disputes; criteria for making promotion and tenure decisions; the burden of proof in college and university discrimination cases; the confidentiality of the peer review process; remedies for employment discrimination in academia; and preventing employment suits. An appendix provides an overview of selected cases. (MDM)
Publisher: St. Ithaca, NY: Cornell University Press
Pages: 247
Obtain From: Cornell University Press

Title: Complexities of Higher Education Administration

By: Higgerson, Mary Lou; Rehwaldt, Susan S.
Date: 1993
Based on extensive experience in administration, in teaching, and in running workshops for administrators, the authors have assembled a collection of cases focused on topics common to academic administrators. (Anker Publishing)
Publisher: Bolton, MA: Anker