Staff Conflict Resolution Bookshelf
Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.
On this page we provide somewhat random selection of books on topics we think might interest staff and administrators working in our field.
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Recently Released - Mediation-related
- Social and Political Bonds: A Mosaic of Contrast and Convergence
- Dealing With Differences: Dramas of Mediating Public Disputes
- Alternative Dispute Resolution: an Essential com,petency for Lawyers
- Point of View, Perspective, and Focalization: Modeling Mediation in Narrative
- Alternative Dispute Resolution: A Conflict Diagnosis Approach
- Perceptions in Litigation and Mediation: Lawyers, Defendants, Plaintiffs, and Gendered Parties
- Practicing Narrative Mediation: Loosening the Grip of Conflict
- Managing a Mediation Process
From Our Bookshelf
Title: Tenure, Discrimination, and the Courts (2nd Edition)
By: Leap, Terry L.
Date: 1995
This book examines issues related to faculty tenure, discrimination, and court litigation at American colleges and universities. It also analyzes legal cases, court rulings, personnel practices, and specific types of discrimination germane to reappointment, promotion, or denial of tenure in higher education. Individual chapters concentrate on the potential effects of discrimination legislation; employment discrimination and relevant legislation; the reappointment, promotion, and tenure process; judicial intervention in promotion and tenure disputes; criteria for making promotion and tenure decisions; the burden of proof in college and university discrimination cases; the confidentiality of the peer review process; remedies for employment discrimination in academia; and preventing employment suits. An appendix provides an overview of selected cases. (MDM)
Publisher: St. Ithaca, NY: Cornell University Press
Pages: 247
Obtain From: Cornell University Press
Title: Building Partnerships: A Contemporary Approach to Conflict Management
By: This book embodies the win-win approach to conflict management within business situations, while emphasizing partnering and collaborative approaches.
Date: 1999
Primis
Publisher: 0
Pages: ISBN: 0072400382
ISBN/ISSN: major booksellers
Obtain From: 2
Title: Creative Academic Bargaining: Managing Conflict in the Unionized College and University
By: Birnbaum, Robert
Date: 1980
The evolution of collective bargaining in higher education and factors that lead academic bargaining from destructive conflict to cooperation are examined. Academic bargaining is viewed as a form of shared authority, but one with unusual institutional and organizational problems that may lead toward destructive, rather than constructive conflict. The specific nature of the context, situation, and persons involved in bargaining, and their effect upon the nature of conflict are considered, as are perceptions, behaviors, and communication patterns that are likely to result when groups are locked into traditional bargaining structures. Behaviors and programs that may assist in conflict management and lead the parties toward more creative and constructive bargaining are suggested. A number of dispute resolution techniques that have been developed in industrial bargaining and their application in academic settings are described, as are changes in the traditional bargaining relationship that can be made prior to the initiation of bargaining, or during the bargaining interaction itself. Tactical considerations in creative bargaining, ways of increasing the problem-solving potential in the bargaining institution, the uses of third parties, and other approaches by which behaviors of the parties can change unilaterally to promote creative bargaining relationships are examined. References are included. (SW)
Publisher:
Pages: 270
Obtain From: ERIC
Title: Fairweather's Practice and Procedure in Labor Arbitration, 4th Edition
By: Schoonhoven, Ray J., ed.
Date: 1999
You get complete, updated coverage of: -Labor Arbitration and Enforcement of Statutory Rights In-depth discussion of Gilmer v. Industrial Johnson Corp.--and the line of cases following that case--with regard to compulsory arbitration of statutory claims of employees covered by collective bargaining agreements -Employment Arbitration and Enforcement of Statutory Rights Use of Gilmer by lower courts in requiring arbitration of statutory claims of employees not covered by collective bargaining agreements -Vacation, Enforcement, or Correction Listing of the application by various U.S. Circuit Courts of the Misco decision involving vacation of awards based on public policy" -Posthearing Procedures New standards for newly discovered evidence and the use of posthearing briefs." -BNA Books
Publisher: Edison, NJ: BNA Books
Pages: 825
ISBN/ISSN: ISBN: 1570181713
Obtain From: Major booksellers and libraries.
Title: Ombudsman Handbook
By: Hendry, James B.
Date: 1987
This handbook explains the process of settling short-term insurance claims through memoranda and other documents used in the office of the Short-term Insurance Ombudsman.
Publisher: Corporate Ombudsman Assoc., Inc.
Pages: 60+
Title: Directory of Law School Dispute Resolution Courses and Programs: A Directory of Courses, Clinics, Professors, Key Contacts, Sample Course Descriptions, and Teaching Methods in Dispute Resolution
By: Conlin, Ellen; Kumamoto, Brian; Clare, Anne L.
Date: 1986
Washington, DC: American Bar Association Standing Committee on Dispute Resolution
Publisher: 95
Title: Peace Studies: College Courses on Peace and World Order
By: Beitz, Charles R.; et al.
Date: 1973
The publication describes 30 college courses on peace and world order. The purpose is to provide a shared conception of the substantive concerns of peace studies, of the methodological tools available for peace research, and of the potential role of peace education in the formation of a more normative social science worldview. Courses described treat one of the following seven topics: (1) Conflict, Revolution, and Peace; (2) World Order; (3) World Politics; (4) The Third World: Perspectives on Development and Justice; (5) Looking Toward the Future; (6) Social Criticism and Individual Change; and (7) the United States Context. Bibliographies of resource materials are included with each course description. (Author/RM)
Publisher: New York, N.Y.: Institute for World Order
Title: Managing Campus Conflict Through Alternative Dispute Resolution
By: Weeks, Kent
Date: 1999
This 1999 technical assistance manual is from the publisher of Lex Collegii, a quarterly legal newsletter for independent higher education. As explained by the book's publisher, this manual "analyzes and assesses alternative dispute resolution systems available to the college campus. It focuses on widely accepted forms of alternative dispute resolution, how they work, and their application to the collegiate environment. The manual includes data to evaluate options and determine how processes can be adapted to a particular institution and environment. Appendices of policies and forms that can be used for arbitration, mediation, grievance processing, and ombudsman systems is provided."
Publisher: Nashville, TN: College Legal Information, Inc.
Pages: 180
ISBN/ISSN: 1-881434-18-4
Title: Academic Supermarkets: A Critical Case Study of a Multiversity
By: Altbac, Philip; Laufer, R.; et al.
Date: 1971
This edited volume chronicles some of the student upheaval evident in the late 1960s in the United States. Includes articles on topics such as the "Anatomy of Faculty Conflict", "Departmental Clashes", "Four Decades of Activism" (charting student initiated conflicts from 1930-1968) and "Generational Conflict."
Publisher: San Francisco: Jossey-Bass
Pages: 369
Title: How Neutrals Can Help Bargainers in Troubled Times
By: Birnbaum, Robert
Date: 1983
The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the following: neutrals can help the bargaining process only when both sides wish to improve their relationships and desire the use of a third party; a neutral can provide assistance, but parties must retain control of their bargaining relationship; a neutral can help parties collect and analyze data concerning their bargaining relationship to provide insight into the problems of their negotiations process and style; a neutral can help establish structures, such as workshops, in which bargaining parties can meet to discuss the nature of their relationship, and the changes that could improve it; neutrals can suggest new structures for bargaining that may help deal with complex issues; and involvement at the table by a neutral can be accepted as nonthreatening and supportive by the parties if it is focused on process and structure, rather than advocating specific substantive positions. (SW)
Publisher:
Obtain From: ERIC
Title: Power and Conflict in the University: Research in the Sociology of Complex Organizations
By: Baldridge, Victor
Date: 1971
This classic book, based on Baldridge's experiences working at NYU during a time of great changes, argues in favor of viewing universities as political organizations as opposed to collegial, bureaucratic or purely rational systems. Baldridge explains Rather than a holistic enterprise, the university is a pluralistic system, often fractured by conflicts along the lines of disciplines, faculty subgroups, student subcultures, splits between administrators and faculties, and rifts between professional schools. (p. 107)" -Conflict Management in Higher Education Report
Publisher: New York: John Wiley & Sons
Obtain From: 2
Title: Preventing Workplace Violence: A Guide for Employers and Practitioners
By: Braverman, Mark
Date: 1999
Scholarly work on managing and preventing workplace violence.
Publisher: Sage Publications
ISBN/ISSN: 761906150
Title: Managing Faculty Disputes
By: McCarthy, Jane; Ladimer, Irving; Sirefman, Josef
Date: 1984
This highly focused book (developed by staff from the now defunct Center for Mediation in Higher Education) explores sources of conflict with and among faculty and reviews various sample grievance procedures, advocating for the increased use of informal mediation options. The book is out of print, so check your library or used book sources. -Conflict Management in Higher Education Report
Publisher: San Francisco: Jossey-Bass
Pages: 257
ISBN/ISSN: out of print, obtain from used bookstores, libraries
Obtain From: 1
Title: Power and Conflict in Continuing Education: Survival and Prosperity for All?
By: Alford, Harold J.
Date: 1980
Belmont, CA: Wadsworth Pub. Co.
Publisher: xi, 247
Pages: 534008496
Title: Peaceful Persuasion: A Guide to Creating Mediation Dispute Resolution Programs for College Campuses
By: Girard, Kathryn; Townley, Annette; Rifkin, Janet
Date: 1985
A guide to mediation program planning is presented for college campuses. The concept of a college mediation program is considered, along with issues of needs, benefits, program focus, and goals.
Publisher: Amherst, MA: The Mediation Project