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Institutional and Program Level Guidelines for Conflict Management in Higher Education

These guidelines, released in May of 2003, were developed by a national working group seminar hosted by the FIPSE-funded Conflict Management in Higher Education Resource Center at Wayne State University. They provide a set of best-practices related to the establishment of conflict-handling services for colleges and universities. Seminar participants were carefully chosen to represent faculty, student affairs, judicial affairs, law, ombuds, human resources and campus mediation program staff perspectives and experience. A list of resources is appended. (Document is also available via ERIC.)