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Faculty Conflict Resolution Bookshelf

Note: Each issue of our Conflict Management in Higher Education Report includes some reviews of books and resources. See our table of contents to past resource reviews for quick access.

On this page we provide somewhat random selection of books on topics we think might interest faculty working in our field.

Recently Released - Mediation-related

From Our Bookshelf

Title: Discrimination, Harassment, and the Failure of Diversity Training - What to do Now

By: Hemphill, Helen; Haines, Ray
Date: 1997
The focus of diversity trainers on awareness, understanding and appreciating differences has not resulted in effective training. Hemphil and Haines suggest that diversity training should focus on eliciting change in workplace behaviors.
Publisher: Greenwood Publishing Group
ISBN/ISSN: 1567201091
Obtain From: Major booksellers, Libraries

Title: Conquest of Violence: The Gandhian Philosophy of Conflict

By: Bondurant, Joan V.
Date: 1965
This book introduces the reader to the political thought and activity of Mahatma Gandhi.
Publisher: Berkeley: University of California Press

Title: Complexities of Higher Education Administration

By: Higgerson, Mary Lou; Rehwaldt, Susan S.
Date: 1993
Based on extensive experience in administration, in teaching, and in running workshops for administrators, the authors have assembled a collection of cases focused on topics common to academic administrators. (Anker Publishing)
Publisher: Bolton, MA: Anker

Title: Getting to Peace: Transforming Conflict at Home, at Work, and in the World

By: Ury, William L.
Date: 1999
In this book, the author proposes a new approach for conflict resolution called the "Third Side," which gets disputants to think outside of perspectives that only allow for two, opposing perspectives. This third side can be filled by the roles of mediation and negotiation. The insights offered by the author can be applies to conflicts in the workplace, at home, or in the community.
Publisher: Viking Press
Pages: 256
ISBN/ISSN: ISBN: 0670887587
Obtain From: Major booksellers and libraries.

Title: Basic Skills for the New Mediator

By: Goodman, Allan H.
Date: 1994
This book provides a detailed overview of mediation, guiding the mediator through all stages of the process and answering numerous frequently asked questions.
Publisher: Solomon Publications
Pages: 111
ISBN/ISSN: ISBN: 0967097304
Obtain From: Major booksellers and libraries.

Title: Natural Conflict Resolution

By: Aureli, Filippo, ed.; De Waal, Frans B. M.
Date: 2000
This book explores the natural behavior of conflict resolution among humans, as well as animals, and the evolutionary role of conflict resolution over the years. The book also examines the cultural, ecological, cognitive, emotional, and moral perspectives of conflict resolution.
Publisher: Univ. California Press
Pages: 424
ISBN/ISSN: ISBN: 0520216717
Obtain From: major booksellers

Title: Negotiation: Strategies for Mutual Gain--The Basic Text of the Harvard Law School Program on Negotiation

By: Hall, Lavinia, ed.
Date: 1993
Negotiation is a collection of essays which present key concepts and strategies intended to promote effective negotiation and mutually beneficial dispute resolution.
Publisher: London: Sage Publications
Pages: 212
ISBN/ISSN: ASIN: 0803948506
Obtain From: This title is out of print, find in libraries

Title: Limits of Social Cohesion: Conflict and Mediation in Pluralist Societies, The

By: Berger, Peter L., ed.
Date: 1999
This book asks two principal questions with regard to normative conflicts on a global scale: do such conflicts have common characteristics worldwide?; and which institutions polarize such conflicts and which can serve to mediate them? This work "examines both questions through findings gained from a study of normative conflicts in eleven societies located in different parts of the world and at different levels of economic development."
Publisher: Westview Press
Pages: 416
ISBN/ISSN: ISBN: 0-8133-6719-0
Obtain From: Perseus Books Group

Title: Family Mediation: Managing Conflict, Resolving Disputes

By: Coulson, Robert
Date: 1996
In a lively and entertaining style, Robert Coulson, former president of the American Arbitration Association and an internationally recognized expert in dispute resolution, presents exactly what training, marketing, and experience are needed to compete successfully in this rapidly growing field.
Publisher: San Francisco, CA: Jossey-Bass
Pages: 240
ISBN/ISSN: ISBN: 0-7879-0312-4W01
Obtain From: Jossey-Bass

Title: Conflict and Consensus: A General Theory of Collective Decisions

By: Moscovici, Serge; Doise, Willem
Date: 1994
Moscovici and Doise's theoretical framework is illustrated by numerous empirical investigations from around the world, outlining the necessary conditions required to generate consensus and construct new social realities.
Publisher: Thousand Oaks, CA: Sage Ltd.
Pages: 224
ISBN/ISSN: ISBN: 080398457X
Obtain From: Sage Publications, Inc.

Title: Narratives in Action : A Strategy for Research and Analysis

By: Wortham, Stanton
Date: 2001
This work offers a theoretical foundation and a systematic methodology for analyzing narrative data, and identifying meaningful patterns within stories.
Publisher: Teachers College Press
ISBN/ISSN: 807740764
Obtain From: Major booksellers and libraries.

Title: Preventing, Managing, and Resolving Intrastate Ethnic Conflict: An Evaluation of Theory and Evidence

By: Carment, David; Harvey, Frank P.
Date: 2000
The authors of this book examine theoretical knowledge of ethnic conflicts and apply violence prevention and conflict management assumptions to NATO's role in Kosovo and Bosnia.
Publisher: Praeger Pub. Text
ISBN/ISSN: ISBN: 0275969797
Obtain From: major booksellers

Title: Peaceful Persuasion: A Guide to Creating Mediation Dispute Resolution Programs for College Campuses

By: Girard, Kathryn; Townley, Annette; Rifkin, Janet
Date: 1985
A guide to mediation program planning is presented for college campuses. The concept of a college mediation program is considered, along with issues of needs, benefits, program focus, and goals.
Publisher: Amherst, MA: The Mediation Project

Title: Leadership Skills for Department Chairs

By: Gmelch, Walter H; Miskin, Val D
Date: 1993
This book discusses The Call for Leadership, Developing an Academic Team, Department Planning: Analysis and Direction, Department Results: Goal Setting, Managing Time: For Department Chairs Only, Managing Conflict Creatively: Valuing Diverse Perspectives, Coping with Stress: Maintaining Your Enthusiasm, and Leadership Trade-Offs and Pay-Offs. -Center for the Advancement of Teaching and Learning
Publisher: Bolton, MA: Anker Pub. Co.

Title: Mediation in the Campus Community: Designing and Managing Effective Programs

By: Warters, William C.
Date: 1999
This practical and comprehensive book offers administrators, faculty, student services professionals, and student groups step-by-step advice on mediation program development. The author draws on case examples and ideas from campuses across the country to illustrate strategies for developing creative and effective responses to conflict. Readers will find a ten-step guide for creating new programs, plus advice on staff training, program promotion, results evaluation, general conflict resolution skills training strategies and more. Sample forms, policy language, promotional materials, mission statements, assessment questions, and a case management script are among the many resources provided.
Publisher: San Francisco: Jossey-Bass Publishers
Pages: 176
ISBN/ISSN: ISBN: 078794789X
Obtain From: Libraries and major booksellers.