SPECIALIZED CAMPUS MEDIATION
TRAINING RESOURCES
VIDEOS ORIENTED TOWARD CAMPUS MEDIATION TRAINING
"Roommates in Conflict: Peer Mediating Student Disputes"
The North Central College Dispute Resolution Center in Naperville,
Illinois has put together a training video for campus mediators.
It is entitled "Roommates in Conflict: Peer Mediating Student Disputes."
The case involves a dispute between two female roommates sharing
a college residence hall. The tape includes a brief introduction
to some basic dispute resolution concepts in addition to the mock
mediation. It is available for sale with an accompanying manual.
For more information, contact the NCC Dispute Resolution Center,
30 Brainard Street, Naperville, Illinois 60566-7063 Phone: (630)
637-5157 E-mail: tdc@noctrl.edu
"Trouble in the Lab: A Mediation in Higher Learning"
The Consortium on Negotiation and Conflict Resolution (CNCR), which
operates out of the law school at Georgia State University has developed
a 45 minute training video entitled "Trouble in the Lab: A Mediation
in Higher Learning." It is a role play based on one developed at
MIT involving graduate students in conflict over, among other issues,
who will get credit for a recent research break through. It uses
a single mediator, presenting a classic structured mediation using
a problem-solving, collaborative style. While the role play itself
is unique to the campus environment, the film does not elaborate
on the special issues surrounding dispute resolution systems in
an institution of higher education. A manual to accompany the tape
is forthcoming. CNCR sells
the video for a nominal fee to cover costs. CNCR, Georgia State
University, College of Law, PO Box 4037, Atlanta, GA 30302-4037
Phone: (404)651-0344 Fax: (404) 651-4155 or email: CNCR@gsu.edu
"The Bench By the Wall"
Mediation@mit has produced a video of a mediation involving two
college roommates from different cultural backgrounds who get into
the dispute involving drinking and use of the room. The case, called
"The Bench By the Wall," is co-mediated. Contact mediation@mit
for purchase. Phone: (617) 253-8720 or E-mail: carolorm@mit.edu
The trainers' manual that is used in conjunction with the video
is available as a pdf - click here. Click
here to see a clip from the video.
"Boundaries: Sexual Harassment"
A video by John Haynes depicting a mediation of a campus sexual
harassment charge is available from the Association for Conflict
Resolution. The video is called "Boundaries: Sexual Harassment"
The case involves a divorced mother of two who has returned to college
to earn a graduate degree and has filed a sexual harassment charge
against the professor who directs the program. The mediator helps
the parties define the problem and negotiate an agreement governing
the future behavior of the professor. The tape demonstrates how
the mediator helps the parties to redefine an intractable problem
into a solvable one. $75.00 plus s&h. For ordering information,
visit the ACR
online catalog or contact them via Association for Conflict Resolution, 1015 18th Street, NW, Suite 1150, Washington, DC 20036, phone: 202.464.9700, email: acr@ACRnet.org
"Teleconference on Campus Mediation"
A teleconference on campus conflict management was produced by West
Virginia University in the late 1980s. Janet Rifkin and Howard Gadlin
are the hosts. Its two and a half hours long, and contains clips
of 4 dramatized campus conflicts, one involving an RA and a Hall
Director (black and white, with possible racial issues), one involving
a fraternity VP and President, one involving two roommates, and
one involving two female students and a sexually harrassing professor.
I've used these four examples as a good starting place for discussion
and as an illustration of the kinds of issues that might be faced.
New - Check out our online video clips of these campus conflict scenarios.
Conflict Resolution Skills Training CD-ROM
The interactive CD-ROM "Allwyn Hall: Basic Conflict Skills for
College Students" teaches a 3-stage problem solving process
that users put into practice in their role as a student assistant
in a college residence hall. Users work through three typical student
disputes using an interactive process by airing all parties' views,
clarifying problems, and running brainstorming sessions. Allwyn
Hall is designed for use in a variety of academic settings such
as orientation, R.A. training, student mediator training, classrooms,
clusters, and libraries. It is a flexible tool that can be used
in presenting to large or small groups and can be integrated easily
into existing curricula. You need 8 meg of ram, a color monitor
and a CD-ROM drive. Allwyn Hall was developed at The Center for
Applied Ethics, Carnegie Mellon University, Pittsburgh, PA 15213
under the direction of Martha Harty (E-mail: mh51+@andrew.cmu.edu)
an experienced mediator and conflict skills trainer. It was funded
by FIPSE. Price: $60.00 (includes shipping and handling). Sample clips are available for viewing online. For more
information and how to order this CD-ROM go to this site http://www.heartwoodethics.org/shop/
TRAINING MANUALS/ ROLEPLAY COLLECTIONS
Mediation
in the Campus Community by William Warters is a technical
assistance guide for campus conflict resolution programs. In addition
to detailed planning guidelines, the 300+ page 81/2 x
11 paperback book includes a wealth of case studies, sample program
forms, policy language examples, promotional materials, mission
statements, needs assessment questions, a case management protocol,
and other useful tools designed to build or improve mediation initiatives.
Other practical resources include recommended readings for beginners,
listings of specialized training resources, a collection of 7 campus
mediation role play scripts, and numerous useful web site links.
Available from Jossey-Bass
Publishers, (415) 433-1740, Higher and Adult Education Division,
December, 1999.
Training Peer Mediators in the College and University Setting:
A Trainers Guide by Richard T. Olshak, Campus Judicial Consulting
Inc. This 170 page self-published trainer's manual is designed to
support already trained mediators who want to lead a basic 20-hour
campus mediation training, with an emphasis on the mediation of
student disputes. It includes step-by-step presentation instructions
as well as sample handouts or overheads and role play scripts. Price:
$47.95. Student workbooks are available as well for $8.00 each,
with discounts on bulk quantities. For ordering info, contact Campus
Judicial Consulting, Inc. PO Box 423, Normal, IL 61761 or contact
rtolsha@ilstu.edu
Rockin Role Plays: A Collection of the Finest for Mediation
Trainers was written and compiled by Barbara Davis and Sarah
Corley (1996), and is published by The Mediation Center of Asheville,
North Carolina. The spiral-bound book includes a section of very
helpful strategies for arranging and making the best use of role
plays, as well as a large collection of sample scripts. The role
plays focus on a variety of settings such as the community, business,
day care, elementary school, middle and high school, college and
university (11 scenarios), juvenile detention center, hospital,
nursing home, and family. The scripts tend to be brief on specific
character details (leaving room for improvisation) but generally
realistic. For purchase, contact The
Mediation Center, 189 College Street, Asheville, NC 28801-3030
Phone: (828) 251-6089 Fax: (828) 232-5140 www.main.nc.us/tmc
Carleton University Mediation Centre Roleplay Book
Written by staff and volunteers at the Mediation Centre at Carleton
University, the Roleplay Book (1998, 140 cerlox-bound pages) contains 48
scenarios for mediation training: on and off campus, in the workplace,
in the community, between students, faculty and staff, neighbours,
landlord and tenants, businesses and customers, family members and
friends. The roles are written to highlight the positions and interests
of the parties and to provide an interesting challenge to the mediator.
Some of the situations deal with gender issues, sexual preferences,
cultural differences, alleged harassment or power differences. Also
included is information about how to play a role, how to write a
roleplay and how to de-brief a roleplay, based on years of experience
providing training and preparing training materials.
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