Conflict Management in Higher
Ed Survey Results
M-R

Macalester College  
St. Paul, MN 55105  

Dispute Resolution / Grievance Procedures  
Macalester College  
Dean of Students  
1600 Grand Avenue  
St. Paul, MN 55105  
Phone: 612-696-6220  
Fax: 612-696-6630  
Email: hamre@macalstr.edu  

Dispute Resolution / Grievance Procedures offers conflict management services in the form of mediation and judicial processes through a college grievance forum (for disputes/grievances) for members of the college community. The program began four years ago. The Dean of Students facilitated a faculty, student and staff task force to mold new procedures.  

The program falls under the auspices of Student Affairs and is physically housed in the Student Union. Funding in the amount of $5,001-$10,000 is provided by Student Affairs and administration and Finance. The program is staffed by three college grievance officers and also several mediation advisors who are volunteers. Selection of Mediators is approved by the grievance officers. Training includes 10-12 hours in mediation.  

Services are available to all students, faculty, staff and administrators. Typical cases include harassment, assault, communication conflicts, grade appeals and policy clarifications. The most common case involves harassment complaints (sexual and racial) where the second most common is community standard issues.  

Macalester College is a private, four-year institution offering Bachelors' degrees. There is academic course work for conflict management. There are 1,650 full-time students, 131 full-time faculty, 61 part-time faculty, and 220 full-time staff.  

Manchester College  
N. Manchester, IN 46962  

Manchester College Reconciliation Service (MCRS)  
Gary Zimmerman, Ph.D., Chair of the Psychology Department  
Manchester College  
Box 56.  
N. Manchester, IN 46962  
Phone: 219-982-5344  
Fax: 219-982-5043  

MCRS offers conflict resolution services in the form of mediation, conciliation. The program began in 1986, when Gary Zimmerman spent a sabbatical year in San Francisco with Community Boards.  

The program falls under the auspices of Student Affairs and is physically housed in the administration building. Funding in the amount of $2,000 is provided by Student Affairs. The program is staffed by Dr. Zimmerman and one student director. Also there are about 40 volunteers serving as case developers and conciliators having gone through a three semester hour course in mediation and conciliation before becoming volunteers.  

Services are available to all students, faculty, staff and administrators as well as families of students and people in the community. The average semester has 20 inquires and 10 formal mediations. Typical cases include student conflicts as well as landlord tenant issues. The most common case involves roommates where the next most common cases include floormates,ex-dates, sexual harassment and racial tensions.  

Manchester College is a private, four-year institution offering Bachelors degrees. There is academic course work for both conflict mediation and conflict resolution. There are 1,000 full-time students, 80 full-time faculty and 20 full-time administrators.  

Manisato State University  
Manisato, MN 56002  

Mediation Center  
Barbara Carson, Dept of Sociology  
Manisato State University  
Box 49  
Manisato, MN 56002  
Phone: 507-389-1561  

Mediation Center offers conflict management services in the form of mediation, campusunionized arbitration and judicial processes. The program is under the process of fullyfunctioning by the fall of 1995.  

The program falls under the auspices of Student Affairs and academic affairs and is physicallyhoused in the academic building. Funding in the amount of $50,001-$100,000 is provided byendowments and grants. The program is staffed by a professor of Sociology and more staff isexpected as growth progresses in the young program. Volunteer mediators go through a 30 hourtraining process.  

Services are available to all students, faculty, staff and administrators. Typical cases includenon-legal, non violent conflicts.  

Manisato State University is a public, four-year institution offering Bachelors and Mastersdegrees. There are 13,000 full-time students.  

Mankato State University  
Mankato, MN 56001-8400  

Mankato State University Judicial System  
Malcom O'Sullivan - Coordinator, Student Life  
Box 16  
Mankato State University  
Box 8400  
Mankato, MN 56001-8400  
Phone: 507-389-2121  
Fax: 507-389-5859  
Email: malcolm_osullivan@ms1.mankato.msus.edu  

MSU Judicial System offers conflict management services in the form of the judicial process. Itoriginally was operated by Office of Student Affairs.  

The program falls under the auspices of Student Affairs and is physically housed in theadministrative building. Funding in the amount of $50,001-$100,000 is provided by StudentAffairs. The program is staffed by the coordinator of student life, an administrative assistant andtwo graduate students who are hearing coordinators. Hearing officers are selected from a pool ofgraduate students. Training includes concepts of due process, sanctioning and application offederal and state law.  

Services are available to all students, faculty, staff and administrators as well as all members ofthe community and families of students. The average quarter has 70-80 judicatory hearings.Typical cases include incidents that may violate statement of student conduct as well asoff-campus student issues. The most common case involves alcohol violations where the secondmost common is harassment or failure to comply with security officers.  

Mankato State University is a public, four-year institution offering Associates, Bachelors andMasters degrees. There are 11,353 full-time students, 571 full-time faculty, 144 part-time faculty,97 full-time administrators and 2 part-time administrators.  

Massachusetts Institute of Technology  
Cambridge, MA 02139  

Mediation at Massachusetts Institute of Technology  
Massachusetts Institute of Technology  
W20-549  
77 Massachusetts Ave.  
Cambridge, MA 02139  
00  
Phone: 617-253-8720  
Email: mediation@mit.edu  

Mediation at Massachusetts Institute of Technology offers conflict management services in theform of mediation of student-student disputes for individuals and groups of students. Theprogram began in 1993 designed by 7-8 trained mediators under the Dean of Students office. InJanuary 1994, mediators began publicizing the program.  

The program falls under the auspices of Student Affairs and is physically housed in the campuscenter, with a part-time director. Training includes a 36 hour basic training session andcontinuing practice at monthly meetings.  

Services are available to all students and their families. The average semester has 3 inquiries, 1conciliation and 2 formal mediation. Typical cases include student-student disputes of all kinds.The most common case involves roommates.  

Massachusetts Institute of Technology is a private, four-year institution offering Bachelors,Masters and Doctorate degrees. There is academic course work for conflict Management. Thereare 8,000 full-time students and 500 full-time faculty.  

Michigan State University  
East Lansing, MI 48824  

Office of the Ombudsman  
Joy Curtis  
Michigan State University  
East Lansing, MI 48824  
Phone: 517-353-8830  
Fax:517-432-2198  
Email: omboo@msu.edu  

Office of the Ombudsman offers conflict management services in the form of mediation andnegotiation of student conflicts with University personnel or policies. The office began in1967.  

The office reports to the President and is physically housed in an academic building. Funding isover $100,000 and is provided through general funds. The office is staffed by the ombudsmanand a secretary as well as one graduate assistant. The ombudsman is appointed by thepresident.  

Services are available to all students. The average year has 1,500 inquiries, only about 12 ofwhich end in formal hearings. Typical cases include both academic and non-academic issues.The most common case involves instruction disputes; the second most common involvesfinancial issues.  

MSU is a public, four year institution offering Bachelors, Masters, Doctorate and Professionaldegrees. There is academic course work and graduate degree work for conflict management.There are 40,254 students and over 4,000 academic staff in 14 degree grantingcolleges.  

Middle Georgia College  
Cochran, GA 31014-1599  

Dr. Randall Ursrey  
Vice-President for Student Affairs  
Middle Georgia College  
1100 Second St. SE  
Cochran, GA 31014-1599  
Phone: 912-934-6221  
Fax: 912-934-3199  
Email: rursrey@warrior.mgc.peachnet.edu  

Middle Georgia College has no formal conflict management services, but conflicts are dealt withthe Vice-President for Student Affairs.  

Middle Georgia College is a public, two-year institution offering Associates degrees. There are1573 full-time students, 72 full-time faculty, 50 part-time faculty, 20 full-time administrators and10 part-time administrators.  

Mount Ida College  
Newton, MA 02159  

Ellen Goldbergerg J.D.  
Director of Legal Studies  
Mount Ida College  
Newton, MA 02159  
Phone: 317-728-4554  

Conflict Management is taught to all incoming freshman in a 2-week workshop, and mediation isa required course in the Criminal Justice Program. RA's and RD's are taught conflictmanagement and mediation as part of their training program.  

North Adams State College  
North Adams, MA 01247  

Campus Community Coordinating Council  
Cheryl Learned  
North Adams State College  
North Adams. MA 01247  
PHONE: 413-662-5251  
PAX: 413-662-5170  
E-MAIL: CLEARNED@NASC.MASS.EDU  

Campus Community Coordinating Council assists in conflict management in the form ofmediation between college and off-campus groups with surrounding city. The program beganupon the interest of a local secretary to work on misperceptions of neighbors about students. Thisprogram is part of the community service and volunteerism by students in the local community."Community Walks" are designed to allow college officials casual contact with the communityon a less formal basis.  

The program falls under the auspices of Student Affairs and is physically housed in the CampusCenter. The program is staffed by the Volunteer Center Coordinator and a part-time studentworker.  

Services are available to all students, faculty, staff and administrators, and the entire generalcommunity as well as families of college community. The average semester has one inquiry.Typical cases include complaints about student off-campus contact. The most common caseinvolves lack of city services to students.  

North Adams State College is a public, four-year institution offering Bachelors degrees. Thereare 1,300 full time students.  

North Central College  
Napsaville, IL 60566-7063  

North Central College Dispute Resolution Center  
Thomas D. Cavenalli, Dir NCC Dispute Resolution Center  
North Central College  
30 North Brainard St  
Napsaville, IL 60566-7063  
Phone: 708-420-6918  
Fax: 708-420-4234  
Email: TDC@noltrl.edu  

NCC Dispute Resolution Center offers conflict management services in the form of peermediation and judicial processes with peer/faculty disputes.  

The program falls under the auspices of Student Affairs and is physically housed in the Facultyoffices. Funding in the amount of $0-$5,000 is provided by Student Affairs. The program isstaffed by a director, and 2 student assistant directors to cover mediation. Selection is approvedby coursework and interview. Training also includes a 10 hour session.  

Services are available to all students. The average trimester has 15 inquiries, 3 conciliations 5formal mediation and 5 judicatory hearings. Typical cases include anything involving conflicts.The most common case involves mediation in roommate disputes where the second mostcommon is mediation in fights.  

NCC is a private, four-year institution offering Bachelors and Masters degrees. There is academiccoursework for conflict Management. There are 2,500 full-time students, 110 full-time facultyand 25 part-time faculty.  

Northern Illinois University  
DeKalb, IL 60115  

Employee Wellness & Assistance Program  
Deborah Haliczer  
Northern Illinois University  
DeKalb, IL 60115  
Phone: 815-753-9191  

Employee Wellness & Assistance Program offers conflict management services in the form ofmediation which is done with workplace groups in conflict or problems between workers. Theprogram began in 1991 to assist people with personal problems.  

The program falls under the auspices the President's office and is physically housed in theadministrative building. Funding in the amount of $50,001-$100,000 is provided by StudentAffairs. The program is staffed by the coordinator, assistant program coordinator, a graduateprogram assistant and a volunteer retired faculty worker. Professional mediators perform thefunctions of mediation. Training includes Masters degree or advanced training in counseling.Also there is training in mediation.  

Services are available to all faculty, staff and administrators as well as their families. The averagesemester has 100 inquiries, and 10 formal mediation. Typical cases include Faculty and staff withpersonal or work related problems. The most common case involves problems between workersand supervisors or other co-workers.  

Northern Illinois University is a public, four-year institution offering Bachelors, Masters andDoctorate degrees. There are 18,131 full-time students, 700 full-time faculty, 150 part-timefaculty, 300 full-time administrators and 0 part-time administrators.  

Northern Illinois University  
DeKalb, IL 60115  

Office of the Ombudsman  
Tim Griffin - University Ombudsman  
Northern Illinois University  
DeKalb, IL 60115  
Phone: 815-753-1414  
Email: ombuds@niu.edu  

Office of the Ombudsman offers conflict management services in the form of mediation,negotiation as well as consulting. The program began in 1969 to mediate studentunrest.  

The program falls under the auspices of President's Office and is physically housed in the campuscenter. Funding in the amount of $50,001-$100,000 is provided by President's Office. Theprogram is staffed by the ombudsman, an administrative assistant and two student ombudsmen.Selection of staff is approved by an interview. Training includes a 40 hour in houseprogram.  

Services are available to all students, faculty, staff and administrators, families of the collegecommunity and the general community. The average semester has 500 inquiries and 20 formalmediations. Typical cases include a wide variety of issues ranging from parking tickets toemployment termination. The most common case involves student concerns toward facultyperformance whereas the second most common is parking issues.  

Northern Illinois University is a public, four-year institution offering Bachelors, Masters andDoctorate degrees. There are 18,131 full-time students, 700 full-time faculty, 150 part-timefaculty, 300 full-time administrators and 0 part-time administrators.  

North Shore Community College  
Danvers, MA 01923  

Office of Assistant Dean of Students  
Thomas Bourne  
North Shore Community College  
1 Ferncroft Rd.  
Danvers, MA 01923  
Phone: 617-762-4000 x6614  
Fax: 617-477-2111  

Office of Assistant Dean of Students offers conflict management services in the form ofmediation for inter-student conflict and grievance procedures and judicial processes for advancedlevels of mediation practices. The program began in 1991-92.  

The program falls under the auspices of Student Affairs and is physically housed in theall-purpose building. The program is staffed by the assistant dean of students. Selection ofassistant dean is made by presidential appointment.  

Services are available to all students, faculty, staff and administrators. The average semester hasa few inquiries per week and several conciliations and mediation. Typical cases includeinter-student conflict.  

North Shore Community College is a public, two-year institution offering Associates degrees.There are 2,200 full-time students, 125 full-time faculty, 300 part-time faculty and 40 full-timeadministrators.  

North Shore Community College  
Danvers, MA 01923-0840  

Employee Assistance Program  
Judy Gould, Coordinator - EAP  
North Shore Community College  
1 Ferncroft Rd.  
Danvers, MA 01923-0840  
Phone: 508-762-4000 x5546  
Fax: 508-922-5165  

Employee Assistance Program offers conflict management services in the form of mediation,negotiation and arbitration through the Union and judicial processes through StudentGovernment. The program began in 1991 through a grant.  

The program falls under the auspices of Human Resources and is physically housed in theStudent counseling center. Funding in the amount of $10,001-$25,000 is provided byadministration and finance. The program is staffed by the coordinator.  

Services are available to all faculty, staff and administrators along with their families. Theaverage semester has several informal mediations. Typical cases include interpersonal conflict,dispute of job duties, promotions denied and disagreement on evaluations. The most commoncase involves interpersonal conflict.  

North Shore Community college is a public, two-year institution offering Associates degrees.There are 2,200 full-time students, 125 full-time faculty, 300 part-time faculty and 40 full-timeadministrators.  

Norwich University  
Northfield, VT 05663  

Honor Council  
Martha Mathis, Dean of Students  
Norwich University  
Northfield, VT 05663  
Phone: 802-485-2640  

Honor Council offers conflict management services in the form of mediation and judicialprocesses.  

The program falls under the auspices of Student Affairs and is physically housed in theadministrative building. Funding in the amount of $0-$5,000 is provided by Student Affairs. Theprogram is staffed by the assistant dean of students, 3 student workers and 25 volunteers that arehonor council members. Selection process for mediators includes an interview.  

Services are available to all students, faculty, staff and administrators. The average semester has10 conciliations, 5 formal mediation and 85 judicatory hearings. Typical cases include Universityand residential violations. The most common case involves alcohol where the second mostcommon is honor code.  

Norwich University is a private, four-year institution offering Bachelors degrees. There are 600full-time students, 100 full-time faculty, 50 part-time faculty, 100 full-time administrators and 1part-time administrator.  

Nova Southeastern University  
Ft. Lauderdale, FL 33314  

Dr. Bill Warters  
Nova Southeactern University  
School of Social and Systemic Studies  
Department of Dispute Resolution  
Conflict Resolution Resource Service  
Phone: 954-475-7336  

Fax: 954-424-5711  

Conflict Resolution Resource Service (CRRS) offers conflict management services in the form ofmediation and educational programs. The program began in the fall semester of 1994. Theprogram falls under the auspices of department of Dispute Resolution which offers both Mastersand Ph.D. programs in Dispute Resolution. The Department contributes the funding for aprogram coordinator who oversees the intake, scheduling and conducting of mediation andtraining programs for the center. The CRRS provides services to the University and Communitypopulation who want to learn about and utilize mediation as an alternative method to resolvetheir disputes.  

Mediators must achieve a 24 hours of training and go through an interview process in order to bea mediator for the center. Many of our qualified mediators are also graduate students in theDispute Resolution Program. Services are available to all students, faculty, staff andadministrators. The average semester has 20 inquiries. Since the programs inception, we havehad a variety of university and community related conflict issues come to us for mediationservices. We have conducted many specialized training session and offer "Ready-Set-Go" aneducational packet that outlines how to start a university based mediationprogram.  

The Nova Southeastern University is a private, four-year institution offering Bachelors, Masters,and Doctorate degrees.  

Ohio University  
Athens, OH 45701  

University Ombudsman  
N. Bain  
200 Crewson House  
Ohio University  
Athens, OH 45701  
Assistant Ombudsman - Dianne Bouvier  
Email - bourier@ouvaxa.cats.ohiou.edu  
Phone: 614-593-2627  
Fax: 614-593-0675  
Email: bainn@ouvaxa.cats.ohiou.edu  

University Ombudsman offers conflict management services in the form of mediation forindividuals, negotiations, settling disputes or resolving issues, arbitration and judicial processes.The program began in 1971 upon the infamous Kent State deaths that created riots here at OhioUniversity.  

The program falls under the auspices of Academic Affairs. Funding in the amount of$50,001-$100,000 is provided by Student Affairs. The program is staffed by the ombudsman, andan assistant ombudsman. Selection process for ombudsman includes a search committee.Training includes reputation and experience.  

Services are available to all students, faculty, staff and administrators. The average quarter has200 inquiries, 5-10 conciliations, 10-20 formal mediation and 100 informal resolution. Typicalcases include all issues except sexual harassment. The most common case involves student gradegrievances where the second most common is termination.  

Ohio University is a public, four-year institution offering Associates, Bachelors, Masters andDoctorate degrees. There is academic credit offered to interns. There are 20,000 full-timestudents, 800 full-time faculty, and 2,000 full-time administrators.  

Oregon State University  
Corvallis, OR 07331-2113  

Student Conduct & Administration Program  
Bill Oye  
Oregon State University  
Administrative Services A200  
Corvallis, OR 07331-2113  
Phone: 503-737-3658  
Email: Oyeb@ccmail.orst.edu  

Student Conduct & Administration Program offers conflict management services in the form ofmediation, negotiation, arbitration, judicial processes and conciliation. The program began inMay 1994.  

The program falls under the auspices of Student Affairs is physically housed in the administrativebuilding. Funding in the amount of $10,001-$25,000 is provided by Student Affairs. Theprogram is staffed by the coordinator. Selection process for mediators includes volunteering withNDR. Training includes 40 hours of training and supervised practice.  

Services are available to all students, faculty, staff and administrators. The average semester has75-100 inquiries, 20-30 conciliations, 3-5 formal mediation, 3-5 judicatory hearings and 1-2formal arbitrations. Typical cases include issues in resident hall or off campus housing. The mostcommon case involves student/student conflict in resident halls where the second most commonis organizational conflict.  

Oregon State University is a public, four-year institution offering Bachelors, Masters andDoctorate degrees. There is academic coursework for conflict Management. There are 14,000full-time students, 2,023 full-time faculty, 249 part-time faculty and 1,583 full-timeadministrators.  

Portland State University  
Portland, OR 97207-0751  

Campus Ombuds Office  
John Wanjala  
Portland State University  
PO Box 751  
Portland, OR 97207-0751  
Phone: 503-725-5901  
Fax: 503-725-4472  
Email: John@osa.pdx.edu  

The Campus Ombuds office offers conflict management services in the form of mediation andnegotiation. The program began on October 21, 1993.  

The program falls under the auspices of The Presidents Office and is physically housed in theadministrative and academic building. Funding in the amount of $50,001-$100,000 is providedby administration and finance. The program is staffed by the Ombudsperson and one part-timeofficial specialist.  

Services are available to all students, faculty, staff and administrators as well as people in thecommunity. The average month has 10 inquiries. Typical cases include anything that involves theuniversity. The most common case involves cases about grading where the second most commonis academic integrity.  

Portland State University is a public, four-year institution offering Bachelors, Masters andDoctorate degrees. A proposal for a conflict resolution program is in process. There are 9,868full-time students, 482 full-time faculty, 154 part-time faculty and 54 full-timeadministrators.  

Province of Albetra  
Edmonton, Alberta, Canada - TSJ 3G2  

Ombudsman  
Harley Johnson  
Province of Albetra  
1620-10020-101 A Ave  
Edmonton, Alberta, Canada - TSJ 3G2  
Phone: 403-427-2756  
Fax: 403-427-2759  
Email: harley@tibalt.supernet.ab.ca  

The ombudsman offers conflict management services in the form of a certain grievance process.The program began in 1967.  

The office is not run out of a University. The office falls under the auspices and is funded by theLegislature. Funding is the amount of over $100,000. The program is staffed by the ombudsmanand 18 assistants and three student workers for local colleges. Training includes background inWCB and social work.  

Services are available to all people in the community. The average year has 10,000 cases. Typicalcases include everything especially student finance issues. There is academic credit offered tovolunteers.  

Rice University  
Houston, TX 77251  

Office of Ombudsperson  
Dr. Patricia M. Bass  
Rice University  
PO Box 1892  
Houston, TX 77251  
Phone: 713-527-4998  
Fax: 713-285-5199  
Email: Bass@rice.edu  

There are several programs that offer conflict management services; they include theOmbudsperson to the students, Dean of Students, Judicial Affairs Officer and Human Resources.We offer mediation and judicial processes.  

The program falls under the auspices of Student Affairs and affirmative action and is physicallyhoused in the student counseling center as well as the administrative building. Funding isprovided by Student Affairs, general college fees and administration and finance. Selectionprocess for mediators includes appropriate training. Training includes 40 hours.  

Services are available to all students, faculty, staff and administrators. The average semester hasinquiries, formal mediation and judicatory hearings. Typical cases include academic androommate issues. The most common case involves conflict between student andfaculty.  

Rice University is a private, four-year institution offering Bachelors, Masters and Doctoratedegrees. There are 4,000 full-time students, 450 full-time faculty and 120 part-timefaculty.  

The Richard Stockton College of New Jersey  
New Jersey  

Campus Mediation Program  
Marshall Edmonds  
The Richard Stockton College of NJ  
Office of Housing and Resident Life  
New Jersey  
Phone: 609-652-4332  

Campus Mediation Program offers conflict management services in the form of mediation. Theprogram began in 1989.  

The program falls under the auspices of Student Affairs and is physically housed in the residencehousing. Funding in the amount of $0-$5,000 is provided by Student Affairs. The program isstaffed by the coordinator, 2 assistants, and 24 students. Selection process for mediators includesvolunteering application. Training includes one weekend 15-hour workshop with a certifiedinstructor.  

Services are available to all students, faculty, staff and administrators. The average semester has15 inquiries, 9 conciliations 10 formal mediation and 4 judicatory hearings. Typical cases includedisputes among members of the campus community. The most common case involves noise androommate conflicts where the second most common concerns unpaid phone bills.  

Richard Stockton College of NJ is a public, four-year institution offering Bachelors and Mastersdegrees. There is academic credit offered to volunteers. There is academic coursework forconflict management. There are 5,500 full-time students, 188 full-time faculty, 90 part-timefaculty and 116 full-time administrators.  

The Richard Stockton College of NJ  
New Jersey  

Community Standards Review Panel  
Linda Rhinier  
Richard Stockton College of New Jersey  
Office of Housing and Residence Life  
New Jersey  
Phone: 609-652-4332  
FAX: 609-748-5507  
E-mail: RhinierL@Pollux.Stockton.edu  

Community Standards Review Panel is a judicial process offering conflict management servicesfor resident students. The program began in l991 as a means of actively involving residentstudents in maintaining community standards.  

The program falls under the Division of Student and Educational Support Services and is housingin the Office of Housing and Residence Life. Funding in the amount of $0-$5,000 is providedthrough Housing Fees  

Program coordination is a function of the Complex Director position. Selection for panelmembers includes an application and interview. Training for panel members involves a three (3)hour workshop on communication skills, problem solving and the healing process.  

Services are available to all resident students. Approximately fifty (50) hearings occur eachsemester. Typical cases involve violations of college policy by resident students Most frequentlyheard cases involve violations of cleaning, noise, and alcohol policies.  

Richard Stockton College of New Jersey is a public, four-year institution offering Bachelors andMasters Degrees. There is academic credit offered to volunteers. There is academic courseworkfor conflict management. There are 5,500 full-time students, l88 full time faculty, 90 part-timefaculty and 116 full-time administrators.  

The Richard Stockton College of New Jersey  
Pomoda, NJ 08240  

Campus Hearing Board  
Gloria J. Maestas  
The Richard Stockton College of New Jersey  
Jim Leeds Rd.  
Pomoda, NJ 08240  
Phone: 609-652-4407  
Fax: 609-748-5538  
Email: iaprod115@caster.stockton.edu  

Campus Hearing Board offers conflict management services in the form of judicial processesthrough hearing panels composed of students, faculty and staff. The program began in 1984 bythe Vice-President of Student Services in response to a growing need for formal adjudication ofdisputes.  

The program falls under the auspices of Student Affairs and is physically housed in the CollegeCenter. Funding in the amount of $0-$5,000 is provided by Student Affairs. The program isstaffed by the chairperson and a secretary. Selection process for mediators includes nominationsby the senior administrators. Training includes an orientation course and a survey of campushearing board handbook.  

Services are available to all students, faculty, staff and administrators. The average year has60-80 cases. Typical cases include violations of campus code with the exception of academicdishonesty which is covered by academic affairs. The most common case involves alcoholviolations where the second most common is property damage.  

The Richard Stockton College of New Jersey is a public, four-year institution offering Bachelorsand Masters degrees. There is academic credit offered to volunteers. There is academiccoursework for conflict management. There are 5,500 full-time students, 188 full-time faculty, 90part-time faculty, 116 full-time administrators.