Evaluation of Mediation Training
This module is designed for individuals or teams who are
considering developing mediation services for an institution
of higher education. It is intended to assist you in evaluating
any training workshops you offer. Specifically, you will be
able to:
- assess whether training is meeting expectations;
- determine how effective training is for professional development;
and,
- identify areas for improvement.
Why Evaluate Training?
Properly conducted, evaluations allow you to prepare for
and conduct useful and appropriate training events. Evaluation
results also help determine the value and effectiveness of
your training by comparing training results to your expectations.
How Do You Use the Tools?
Each research tool comes with instructions and/or examples.
In some cases, you may wish to adapt or modify the tools to
more closely reflect the culture of your campus. Each tool
is preceded by a description, intended to help your team plan
for the evaluation, that includes the following information:
(1) the questions that can be addressed; (2) how to use the
tool; and, (3) insight into what the results may provide.
Be advised that in many college settings, collecting information
from human participants requires that you submit the survey,
your purpose for using it, as well as a description of what
you plan to do with the data, to an Institutional Review Board
(IRB) to get ethical clearance. Check your university's IRB
policies before beginning to distribute this survey.
Research tools in this training evaluation module include:
- Mediator Selection Checklist
-- a way to gauge how representative your mediators are
to groups you are serving
- Conflict Orientation Survey
-- assesses how people approach conflict
- Mediation Training Evaluation Survey
-- information about effectiveness of training.
- Mid-Training Evaluation Feedback
-- glean ideas about how to modify training while still
conducting it.
- Mediation Role Play Checklist
-- evaluate how your trainees are doing during the training
process
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