Technical Assistance Manuals
In addition to Bill Warter’s key book Mediation in the Campus Community, a number of campus mediation Technical Assistance Manuals are now available, including one from Wayne State University, one from the Association for Student Judicial Affairs, one from the Government Law Center of Albany Law School, and a offering from College Legal Information, Inc.. An article on Establishing a Mediation Clinic by Cynthia Savage is also quite helpful. Also available is a more general (i.e., not campus specific) but quite helpful mediation program guidebook from the National Association for Community Mediation. Brief information about these follows below:
1) Ready-Set-Go: A Technical Assistance Manual for Creating and Maintaining a Campus Mediation Center written by Bill Warters. The 50+ page document contains a variety of sample forms and reports to assist new programs as they develop their mediation services. It is available online here.
2) Mastering Mediation: A Guide for Training Mediators in a College and University Setting by Rick Olshak. (2001) This mediation skills training manual, written by a former president of the Association for Student Judicial Affairs (now called the Association for Student Conduct Administration), is presented as a binder with removable pages. It is designed to give you all the elements you need to construct 4 training tracks focused on the campus environment: basic, advanced, combined and an isolated in-service training. Participants gain an understanding of the mediation process and the skills involved. (540 pp.)
Publisher: Alexandria, VA: LRP Publications (for ASJA) Can be obtained from: http://www.lrp.com. Rick has also shared some of his training materials on his website.
3) The Best Practices Manual: An Interdisciplinary Approach to Service-Learning and Mediation Assistance written by Phil Moses and published in June of 1997, reports on the experiences of the Albany Law School Mediation Assistance Program, funded by a grant from FIPSE. The unique project involved students from six colleges and universities working together to provide mediation services to to residents of the Albany Housing Authority. The project included court-certified mediation training with quasi-clinical fieldwork apprenticeships, a seminar-style ongoing meeting, and reflective learning journals. A full account of the project and the significant learnings are included. A useful appendix of sample documents and materials is included. To order the manual, contact the Government Law Center at 80 New Scotland Avenue, Albany, New York 12208-3494, Phone: 518 445-2329, Fax: 518 445-2303, or visit the Center’s web site.