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Needs Assessment Tool #4: Stakeholder Analysis Chart



What Questions May Be Addressed by This Measure?


This tool, called the Stakeholder Analysis Chart, is intended mainly for personnel who are planning to begin a campus conflict resolution program.  It allows you to identify stakeholders, allies, and human resources in your community who would be able to provide input, support or resources for your program.  In addition to helping you gauge the attitudes of those around you, it can also help to identify the level of influence these potential resources might have.


How Do I Use This Measure?


The Stakeholder Analysis Chart is best completed by two or more people â?? preferably those who are working on a planning committee for a conflict resolution program and/or who are knowledgeable about the attitudes and influence of others in the campus community.  The group working on this task begins by brainstorming the names or positions of those who may have an interest, an area of expertise, or a stake in a new conflict resolution program.  For example, â??Dean of Students,â? â??Swimming Coach,â? â??Campus Police,â? or â??GBLT Centerâ? could be listed on the chart under Stakeholders.  The group then decides whether that person, office, or organization would be in favor of, indifferent to, or opposed to the presence of a campus conflict resolution program. 


The degree of support or opposition can be indicated on the Chart through the use of plus and minus signs (see Chart for example).  Additionally, if the group is not entirely certain of its analysis, it may document an attitude under â??Eâ? for estimate, rather than â??Câ? for confident.  Along with attitudes, the level of influence a stakeholder has may also be documented on the Chart by using H (high levels of power), M (medium), or L (low levels of power over the program).  Be sure to emphasize that the information will be confidential and anonymous so as to get frank, honest assessments from your participants.


What Information Will the Results Give Me?


For a group that is planning to develop a new program, systematically recording information about projected levels of support or opposition from various stakeholders can be invaluable.  With this information you may be able to identify different areas of expertise and resources or different areas of resistance or apathy.



sample chart

* Based on a hypothetical situation and setting.