Volume 3, Number 3, May 2003
Conflict Resolution Learning
Objects from Wisc-Online
 The
Wisconsin Online
Resource Center project is a Web-based teaching, learning,
and assessment resource center for instructors to use when
designing or revising online courses. The goals of the project
are to accelerate the development of quality online courses
while, at the same time, minimizing the cost of course development
by identifying and sharing best practices.
Faculty create “learning objects” (activities, text, animation,
graphics…) for the competency areas within the General Education
courses of Communication Skills, Social Studies, Math, Science,
and Adult Basic Education. Individual instructors then have
the option to pick and choose from a menu of the learning
objects to customize their online courses and their on-campus
courses for their students and their personal style.
The learning objects are most often built in Flash, making
for a high degree of interactivity with the user. The modules
that are created are freely available online, and can be linked
to from within various courseware packages or simply from
a webpage or email hotlink.
A number of conflict resolution related items are currently
available from the collection. In order to view them, you
need to have the Flash Player installed (it comes preinstalled
in most browsers). If you don't have what you need, the system
will prompt you to install the needed player.
Here's the list of items that resulted from a search on the
word "conflict."
- A Model for Initiating Conflict Resolution
Description: Students identify and write assertive "I" statements
that focus on BCF (behavior, consequences, and feelings).
They also review the steps involved in resolving conflict.
View
this object
- Conflict Resolution Style
Description: Students will read about Robert Maddux's conflict
model and complete an exercise to test their understanding
of the model. They will also submit a self reflective paper
on their style of managing conflict and whether it is the
"best" style to use in their particular situation. View
this object
- Conflict: Assessing Levels of Power
Description: Students will read about five types of power:
legitimate, referent, coercive, reward, and expert. They
will use these terms in an interactive matching exercise
and will analyze a personal conflict. View
this object
- The Phases of Conflict
Description: The student views a diagram showing the four
stages of conflict (latent, triggering incident, conflict,
new equilibrium) and then creates a similar diagram applying
to a specific personal conflict. View
this object
- Tricky Communication Situations: Analyzing the
Situation
Description: Students examine short, "tricky" personal and
business situations and determine whether the central character
is the sender or receiver of a complaint or request. They
then create their own situations to illustrate each category
on the grid. View
this object
|
