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Volume 1, Number 2, Mar/April 2000

Featured Web Resources

Each issue of the REPORT will highlight a few of the vast and valuable conflict management resources available on the world wide web. In this issue, readers are invited to explore some web-based tools for teaching negotiation; a nice collection of documents supporting dispute systems redesign in large organizations; and an archive of scholarly writing by campus ombuds.

Tools for Teaching Negotiation

Our first offering comes via West Virginia University Law Professor Marjorie McDiarmid's Home Page. Professor McDiarmid, interested in supporting use of the web to "Electrify Your Teaching," provides visitors with a number of interesting examples of her own work.

Of particular interest to our readers, and especially those who teach negotiation, are several Adobe Acrobat On-line Lessons Explaining Negotiation Concepts and an online Tutorial on Using Spreadsheets to Develop Your BATNA. These exercises are linked to her Negotiation course website. Be forewarned that when you click on the exercise links provided by Professor McDiarmid, your browser will want to immediately load Adobe Acrobat Reader.

Resources from the Department of Veterans Affairs (VA) Alternate Dispute Resolution (ADR) and Mediation Site

As you may know, the federal government has been actively encouraging all federal agencies to develop ADR Specialists who can provide technical assistance to staff from within their agencies, and who can work with outside agencies when conflicts arise. One of the best (and most generous in terms of sharing) examples of this kind of ADR technical assistance is provided by the Dispute Resolution Specialists (Guy H. McMichael III and Pat Sheridan) at the Department of Veterans Affairs. If you visit the their ADR and Mediation Site, you will find a broad range of checklists, sample documents, and skills training handouts.

The "Secret" Asilomar Journal Archives of the California Caucus of College and University Ombudsman

The final featured resource for this issue is one developed and nurtured by the California Caucus of College and University Ombudsman (CCCUO), and in particular Ron Wilson and his colleagues at the University of California Irvine.

Each year, the CCCUO and their wider network of ombuddies meet for a seminar and retreat at the Asilomar Conference Center in Pebble Beach California. In preparation for this meeting, ombuds are invited to write scholarly and reflective pieces on their work resolving campus conflicts, and this is compiled into an annual journal made available to conference participants. In addition, however, for years Ron archived the journal on his campus server at UCI. For folks new to ombudsing, or those just interested in the work of a range of experienced campus ombuds, the journal archives are a rich source of information and lessons from experience. To access the journal, point your browser to http://www.ombuds.uci.edu/JOURNALS/ Happy reading!

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