Each
issue of the REPORT will highlight a few of the
vast and valuable conflict management resources
available on the world wide web. In this issue,
readers are invited to explore some web-based
tools for teaching negotiation; a nice collection
of documents supporting dispute systems redesign
in large organizations; and an archive of scholarly
writing by campus ombuds.
Tools
for Teaching Negotiation
Our first offering comes via West
Virginia University Law Professor Marjorie
McDiarmid's Home
Page. Professor McDiarmid, interested in supporting
use of the web to "Electrify
Your Teaching," provides visitors
with a number of interesting examples of her own
work.
Of
particular interest to our readers, and especially
those who teach negotiation, are several Adobe
Acrobat On-line
Lessons Explaining Negotiation Concepts
and an
online Tutorial on Using Spreadsheets
to Develop Your BATNA. These exercises
are linked to her Negotiation
course website. Be forewarned that when you
click on the exercise links provided by Professor
McDiarmid, your browser will want to immediately
load Adobe Acrobat Reader.
Resources
from the Department of Veterans Affairs (VA) Alternate
Dispute Resolution (ADR) and Mediation Site
As
you may know, the federal government has been
actively encouraging all federal agencies to develop
ADR Specialists
who can provide technical assistance to staff
from within their agencies, and who can work with
outside agencies when conflicts arise. One of
the best (and most generous in terms of sharing)
examples of this kind of ADR technical assistance
is provided by the Dispute Resolution Specialists
(Guy H. McMichael III and Pat Sheridan)
at the Department of Veterans Affairs. If you
visit the their ADR
and Mediation Site, you will find a broad
range of checklists, sample documents, and skills
training handouts.
The
"Secret" Asilomar Journal Archives
of the California Caucus of College and University
Ombudsman
The
final featured resource for this issue is one
developed and nurtured by the California
Caucus of College and University Ombudsman
(CCCUO), and in particular Ron Wilson and
his colleagues at the University of California
Irvine.
Each
year, the CCCUO and their wider network of ombuddies
meet for a seminar and retreat at the Asilomar
Conference Center in Pebble Beach California.
In preparation for this meeting, ombuds are invited
to write scholarly and reflective pieces on their
work resolving campus conflicts, and this is compiled
into an annual journal made available to conference
participants. In addition, however, for years
Ron archived the journal
on his campus server at UCI. For folks new to
ombudsing, or those just interested in the work
of a range of experienced campus ombuds, the journal
archives are a rich source of information and
lessons from experience. To access the journal,
point your browser to http://www.ombuds.uci.edu/JOURNALS/
Happy reading!
