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Volume
2, Number 3, May 2002
Guidelines
for Conflict Management in Higher Education Outlined

The
Conflict Management in Higher Education Resource Center
hosted an April 8-11, 2002 meeting at Wayne State
University to explore best practices for campus conflict
intervention services. (Follow
this link to view a collage of photos from the conference.)
After some vigorous discussion of the results of a
pre-meeting scoping survey, the broad-based group
agreed to approach the task of developing guidelines
with the following goals in mind:
-
To
work together to outline "guidelines for
conflict management in higher education"
-
To
produce general guidelines that apply to practice
across all campus settings
-
To
influence institutional conflict culture and
campus conflict management programs and practices
-
To
provide broad aspirational goals and examples
of current (normative) practices
-
To
focus implementation efforts on having the guidelines
adopted by higher education institutions, regional
and national organizations and individual programs
and practitioners
The
group used a modified delphi process to arrive
at a set of content areas deemed essential to
the document. These areas include:
-
Fundamental
principles and core values
-
The
conflict management spectrum
-
Institutional
support and capacity building
-
-
Diversity,
inclusivity, and community
-
Administrative
practices and protocols
-
Training
and professional development
-
Research
and service to conflict studies
-
Evaluation
and continuous improvement
The
group is now at work fleshing out the first full
draft of the document. We expect to have a working
draft suitable for review by others available
by late June. We will begin to gather additional
comments during the summer and early fall, and
present the document for discussion at the 2002
Association
for Conflict Resolution Conference August
21-24 in San Diego. For more information, contact
Bill
Warters, Director of the Resource Center.
NEWS UPDATE, May 2003 - Final Draft of Guidelines now Available.
Page
last updated
11/27/2005
A
project of Campus Conflict Resolution
Resources.
Supported by a FIPSE grant from the US Department of Education
and seed money from the Hewlett Foundation-funded CRInfo
project.
Correspondence
to CMHE Report
(Attn: Bill Warters)
Campus Conflict Resolution Resources Project
Department of Communication
585 Manoogian Hall
Wayne State University
Detroit, MI 48201.
Please
send comments, bug reports, etc. to the Editor.
© 2000-2005 William C. Warters & WSU,
All rights reserved.
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