Researching Campus Conflict Management Culture(s): A Role For Ombuds? (page 3 of 3)

References

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Chaney, A. C. B., and J. C. Hurst., "The applicability and benefits of a community mental health outreach model for campus ombudsman programs." 21(3) 1980, pp. 215-222.

Geertz, C., The Interpretation of Cultures. New York: Basic Books, 1973.

Harman, K., "Culture and Conflict in Academic Organization: Symbolic Aspects of University Worlds."w Journal of Educational Administration 27(3) 1989, pp. 30-54.

Laue, J. H., and G. Cormick., "The ethics of intervention in community disputes." In Ethics of Social Intervention. Ed. G. Bermant, H. Kelman and D. Warwick. New York: Halsted Press, 1978.

Ouchi, W. G., and A. L. Wilkins., "Organizational Culture." Annual Review of Sociology 11, 1985, pp. 457-83.

Peterson, M. W., and M. G. Spencer., "Assessing academic culture and climate." New Directions for Institutional Research 68, 1991, pp. 1-21.

Robbins, L. P., and W. b. Deane., "The corporate ombuds: A new approach to conflict management." Negotiational Journal 2(2) 1987, pp. 195-205.

Schnell, J., Organizational Culture and Conflict Resolution: A Study of a Greek Lettered Social Organization. University of Cincinatti, 1985.

Schon, D., The Reflective Practitioner: How Professionals Think in Action. London: Maurice Temple Smith, 1983.

Tierney, W., "Dimensions of Culture: Analyzing Educational Institutions." Viewpoints, ERIC Document Service, ED 296 484, 1988a.

Tierney, W., "Organizational Culture in Higher Education: Defining the essentials." Journal of Higher Education 59(l) 1988b, pp. 2-21.

Wallace, G., "Reflective inquiry on ombuds practice.,' In The Journal 1994. Ed. Ron Wilson. Asilomar, CA: California Caucus of College and University ombudsmen, 1994.

Whyte, W., Street Corner Society: the social structure of an Italian slum. Chicago: University of Chicago Press, 1943.

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