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Volume 3, Number 1, Oct 2002

Similarities and Differences Between Campus Ombudsing and Mediation (page 4 of 4)


Beattie, K. (1996). Ethics in the academy. In R. Wilson (Ed.), The Journal (pp. 1-5). Asilomar, CA: California Caucus of College and University Ombudsmen.

Bosky, J. B. (1995, February/March). Alternative dispute resolution in the law schools. The Fourth R, 55, 1, 9-11.

Drew, J. W. (1973). The ombudsman: An unnecessary extra to the dean of students? NASPA Journal, 10, 279-282.

Girard, K., Rifkin, J., & Townley, A. (1985). Peaceful persuasion: A guide to creating mediation dispute resolution programs on college campuses. Amherst, MA: The Mediation Project.

Griffin, T. (1995, February/March). The evolution of the role of ombudsperson on university and college campuses. The Fourth R, 55, 6, 14.

Guerra, N. S., & Flinchbaugh, N. (1993). Expanding the ombuds office: A systems approach to dispute resolution on campus. In R. Wilson (Ed.), The Journal (pp. 1-8). Asilomar, CA: California Caucus of College and University Ombudsmen.

Hasenfeld, H. (1995). The ombudsperson as change agent. In R. Wilson (Ed.), The Journal (pp. 1-9). Asilomar, CA: California Caucus of College and University Ombudsmen.

Jones, T. S. (1998, June). The comprehensive peer mediation evaluation project: Insights and directions for curriculum integration. The NIDR Forum, 35, 9-12.

Kerze, M. (1994). The ombudsperson's role in policy making. In R. Wilson (Ed.), The Journal (pp. 1-11). Asilomar, CA: California Caucus of College and University Ombudsmen.

Makdad, N. (2002). Ten challenges facing campus mediation programs. Conflict Management in Higher Education Report, 2(2). Retrieved March 18, 2002, from

Mundinger, D. C. (1967). The university ombudsman: His place on campus. Journal of Higher Education, 38(9), 493-499.

Packwood, W. T. (1977). Ombudsman. In W. T. Packwood (Ed.), College Student Personnel Services (pp. 219-231). Springfield, IL: Charles C. Thomas.

Rule, C. (1993). The planning and design of a student-centered collegiate conflict management system. Amherst, MA: National Association for Mediation in Education.

Society of Professionals in Dispute Resolution (SPIDR). (2001). Designing integrated conflict management systems: Guidelines for practitioners and decision makers in organizations. Cornell Studies in Conflict and Dispute Resolution (No. 4). Washington, DC: Association for Conflict Resolution.

Stevahn, L. (1998, June). Teaching all students constructive conflict resolution through academic coursework. NIDR Forum, 35, 13-18.

Warters, W. C. (1995, Winter). Conflict management in higher education: A review of current approaches. In S. A. Holton (Ed.), New Directions in Higher Education. San Francisco, CA: Jossey-Bass.

Warters, W. C. (2000). Mediation in the campus community: Designing and managing effective programs. San Francisco, CA: Jossey-Bass.

Tim Grifffin has been the ombudsperson at NIU since 1991. He earned both a bachelors degree in Music and a masters in Counseling and Student Affairs from Western Michigan University, and a Ph.D. in Higher Education from the Ohio State University. He has been a public school teacher in Michigan and a fulltime faculty member at the University of Alabama in Huntsville and Ohio State University. He has also held various administrative appointments in Student Affairs including such areas as housing, judicial affairs, financial aid, student activities, student union, and central administration. At NIU, he serves as an ex-officio member of several NIU committees and teaches a section of the NIU course: UNIV-101, The Freshman Experience. He is a member of several professional organizations
and has been a board member of the University and College Ombuds Association. Dr. Griffin is a 1997 recipient of the NIU Presidential Supportive Professional Staff Award for Excellence.

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